Sales Engineer

Job Description

Job Description

Sales Engineer

Location: Bryan, TX (Hybrid/Remote Options)
Salary: $130,000 - $150,000
Employment Type: Full-time, Exempt
Experience: 2-5 years
Travel: 40-50%

Position Summary

Seeking a Sales Engineer with a background in power system protection to support technical sales, customer implementation, and account management. This role combines engineering expertise with customer-facing responsibilities, including product demonstrations, technical consulting, onboarding, and business development.

Key Responsibilities

Technical Sales Support

• Identify and develop new customer opportunities.
• Prepare technical proposals, quotations, and scopes of work.
• Deliver technical presentations and software demonstrations.
• Develop customer-specific demonstration scenarios.
• Support proof-of-concept projects and trial implementations.
• Visit customer sites to assess technical requirements.
• Gain hands-on experience with software through engineering projects.

Customer Implementation & Account Management

• Build and maintain customer relationships.
• Lead customer onboarding and initial software training.
• Support software integration and implementation.
• Troubleshoot technical issues and coordinate with engineering teams.
• Create technical guides and implementation documentation.
• Gather customer feedback and feature requests.

Business Development

• Support revenue growth through active sales efforts.
• Conduct outreach via phone, email, and social media.
• Maintain CRM records and sales activity.
• Coordinate technical feasibility for customer requests.
• Assist with marketing content and industry events.
• Monitor competitor products and market trends.

Products & Services

Support software and engineering solutions related to:

• Power system protection automation
• Relay settings and coordination
• Protection studies
• Power system analysis
• Compliance support
• Software integration and implementation
• Substation engineering
• Arc flash and system impact studies

Required Qualifications

Education

• Bachelor's degree in Electrical Engineering or a related technical field.
• Coursework in power systems or protection is preferred.

Technical Skills

• Knowledge of electrical power systems.
• Understanding of protective relaying principles.
• Familiarity with technical software and databases.
• Proficiency with Microsoft Office.
• Ability to quickly learn new software platforms.

Communication Skills

• Strong written and verbal communication.
• Ability to explain technical concepts to different audiences.
• Comfortable delivering presentations.
• Strong customer relationship skills.

Professional Skills

• Organized and self-motivated.
• Strong attention to detail.
• Ability to manage multiple priorities.
• Team-oriented with a customer-focused mindset.
• Willingness to travel 40-50%.
• Valid driver's license.

Preferred Qualifications

• Experience with relay settings or power system protection.
• Utility or electric power industry experience.
• Experience with power system analysis software such as ASPEN or PSS/E.
• Familiarity with reliability compliance standards.
• Customer-facing technical support experience.
• Experience creating technical documentation.
• Interest in obtaining Professional Engineer (PE) licensure.

Success Measures

• Effective product demonstrations.
• Customer engagement and account growth.
• High-quality proposal support.
• Successful customer implementations.
• Sales pipeline contributions.
• Quality technical documentation.
• Strong teamwork and professional development.

Work Environment & Benefits

• Hybrid work environment with customer site visits.
• Travel approximately 1-2 trips per month.
• Competitive salary.
• Performance bonus eligibility.
• Health, dental, and vision insurance.
• Retirement plan with employer contributions.
• Paid time off and holidays.
• Professional development support.
• Company-issued technology and travel reimbursement.
• Potential future equity participation.