Tech Support Specialist - SaaS & Healthcare
Waystar
Waystar, Inc. is seeking a technical product support specialist to respond to customer inquiries and resolve complex issues across phone, email, and ticketing channels. You will diagnose software problems, collaborate with engineering and QA, and document resolutions in the CRM while helping customers maximize product usage. The role requires 2–4 years in SaaS support, strong communication, SQL familiarity, and experience with Zendesk and Salesforce Service Cloud. #J-18808-Ljbffr Waystar
Vacancy posted 4 days ago
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