Case Investigator

Palmer Staffing is seeking a case investigator to assist at the DC Government educational agency. The contract is for 12 months, possibly longer. The assignment will start within 2-3 weeks after drug test and background check. Experience must show on your resume to be considered.

60-70% of time will be spent in schools interviewing students/staff/parents and collecting evidence.
30-40% spent in office analyzing collected information, reconciling with policy and writing decisions
2 mandated in office days, 1 virtual day, 2 field days.

Pay: $30-$35/hour.
If you're interested, please send your resume and a cover letter outlining your experience and qualifications for this position.

Job Requirements:
• Master's degree or higher
• A solid understanding of claims processing, investigation legislation, federal/state policy, and compliance is necessary for this position.
• Preference for contractors who have experience in the urban education sector.
• The contractor will need to be trained on Title IX, Title II and Title VI, if not trained on these, the contractor will complete them within 2 weeks.

What You'll Do:
• Development and implementation of the investigative plan Research, identification, and review of applicable policy/regulation Identification and attainment of evidence (e.g. video footage, social media information) Interview of relevant parties (including students/staff) in person or via Zoom/Teams Fact-finding analysis/relevancy, credibility assessment Writing investigative reports containing sound analysis, appropriate legal citation and few errors Liaise with team members, general counsel, and other teams to support work. Must have reliable transportation.
• Receive feedback, incorporate feedback, and edit reports. Facilitate implementation of corrective actions
• Adherence to SOPs and regulatory guidelines, closure of assigned cases within the thirty-day timeline.
• Assign priorities to the contractor and make every attempt to provide advance notice of new assignments. Reasonable time frames for agreed-upon tasks will be provided. Critical tasks shall be discussed weekly, and the timeline shall be agreed upon by the contractor and Director.
• The contractor shall meet with the Director and Manager, CARE, within one (1) working day after issuance of the contract to begin professional services in support of the CARE workstream and operations.
• The contractor will be required to establish suitable processes and systems to guarantee the most regimented organization of resources involved in the support of the CARE team project tracking and knowledge management. Complete documentation of processes and work is required to be maintained in a work plan.
• The contractor shall be accessible during core working hours and shall participate in CARE team meetings upon request.
• The contractor shall utilize the data system to document all case management activities in accordance with SOPs.
• The contractor is an impartial investigator, and they must understand and employ confidentiality standards as appropriate.
• The contractor shall seek support from the Director or Manager as necessary.
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How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Staffing Services is an equal opportunity employer.
About Us: Palmer is an award-winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area.
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