Credentialing Coordinator - Onboarding

Summary Provides administrative support for daily Credentialing Department operations, focused on efficient provider onboarding. Essential Functions Comply with Credentialing Policies and Procedures, departmental guidelines, and company standards Support onboarding processes for medical and ancillary providers across multiple states, ensuring timely completion of required tasks Conduct outreach to providers to obtain required information, schedule onboarding‑related calls, and respond to questions Guide providers through online credentialing application completion; review for accuracy and completeness and follow up to resolve missing information Scan, upload, and maintain provider documentation within the credentialing system Coordinate provider onboarding access and account setup, including facilitating surrogate/delegate access for systems such as NPPES, PECOS, CAQH, and NYS Provider Secure Portal (PSP) Facilitate completion of credentialing‑related applications (e.g., DEA, NPI) and associated applications Document onboarding activities, communications, and updates within the credentialing system Prepare weekly onboarding and credentialing status reports Collaborate with HR, Recruitment, Operational Leaders, and other departments to support timely onboarding completion Maintain credentialing files for active providers Complete additional duties and special projects as assigned Provide coverage and support to other Credentialing team members as needed Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education / Work Experience Bachelor’s Degree in a Health Related Discipline: Public Health, Healthcare Administrative, Health Service, Psychology or Sociology – Highly Preferred High School Diploma – Required Experience Minimum of at least six months in a healthcare setting providing clerical support or medical credentialing assistance. Preferably 1–2 years of relevant office / credentialing experience. Notary Public certification – preferred Knowledge, Skills, Abilities and Other Characteristics Strong organizational and time management skills with the ability to prioritize and manage competing demands, adapt to shifting priorities, and meet deadlines in a fast‑paced environment Excellent interpersonal and communication skills with the ability to work effectively with providers, leadership, and cross‑functional teams Ability to handle sensitive and confidential information with discretion and sound judgment Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access) Experience with database management, including tracking, reporting, and document management Position Type and Expected Hours to Work Full‑Time Position: Monday through Friday from 9:00 a.m. to 5:30 p.m. – 40 hours work week. Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population. #J-18808-Ljbffr Essen Health Care