Event Experience Manager, Life Sciences, Clinical Experience Required (Remote)

Event Experience Manager, Life Sciences, Clinical Experience Required The Event Experience Manager will work closely with the client to understand program goals and objectives, and provide a return on their investment throughout each aspect of the program. The Manager focuses on tactical operations, working with the operations team to deliver optimal services that support those goals. The Manager works efficiently with internal support teams, external clients, and vendors while staying in compliance with corporate and pharmaceutical guidelines. What You Will Do Here Project Management with a consultative approach for virtual, hybrid, or in-person meetings Client, financial, and vendor management Marketing & sales, event design, and onsite services Manage multiple projects on tight timelines Event management Follow all client mandated SOPs as required Digital producer and/or tech support for your own events Work with procurement to source and secure event space and guestrooms Review and monitor contract terms, space, and guestroom blocks Source, secure and manage all required suppliers (e.g., DMC, AV/production, off‑site venues) Profile management in event software (Cvent or client system) and maintain accurate event and financial data Create and manage program agenda, event resume, specification sheets, and timelines based on SOPs Guide clients on website development that produces quality reports to meet budget‑owner needs Collaborate with the Attendee Registration Department on all attendee communications, reporting, and housing inquiries Guide internal and external teams through effective communication and organized plans Schedule and hold internal team meetings (kick‑off, pre‑con, post‑con) Collaborate with the Group Travel Department or client‑specified TMC for airline booking to attendees, if needed Work with the mobile app team to create an app that meets the client’s event needs Act as liaison with vendors and the hotel/venue to provide support and communication required for seamless execution Collaborate with the FLOW division to secure gifts and giveaway items meeting client and company SOPs for multiple bids BEO review and execution Coordinate and schedule required ground transportation using preferred vendors Coordinate distribution of travel letters and departure notices Marketing, sales and event design services Collaborate with the creative team to design promotional materials Research entertainment options (DJ, band, dancers, performers) to meet theme and budget Create décor and lighting presentations based on theme and budget, working with production companies Create and manage diagrams based on guest counts, entertainment, equipment, A/V, and lighting components Act as liaison between venue and all vendors to produce a seamless show Create production schedule, supervise deliveries, setup, and strike of stage, A/V, lighting, décor, equipment Manage logistics and riders for entertainment companies Financial management Understand client financial requirements and deadlines Create and manage budgets Manage all event‑related payment requests and processing Audit and reconcile hotel and other vendor invoices Create cost‑savings worksheets Manage final invoice documents and reconciliations Vendor management Source, secure and manage suppliers to deliver best services at effective pricing Negotiate cost savings and manage payment/reconciliation process Communicate event goals, objectives, and specifications to each vendor clearly and effectively Onsite services Lead onsite team and vendors, ensuring successful outcomes Manage and lead pre‑con and post‑con meetings internally and with vendors and clients Create and manage onsite execution plan for all staff Host daily staff meetings to keep staff updated Be a true leader onsite for internal team, client, and attendees Create and manage onsite emergency preparedness plan Life Sciences clients only Understand policies and issues for events with HCPs in attendance Knowledge of HCP payments (FFS, honoraria, expense reimbursement) Partner with HCP compliance and reporting specialists to meet SLAs Who You Will Work With Reporting to the Manager or Director, Event Experience, Event Management Services Internal team members from multiple departments External clients and key stakeholders Vendors and supplier partners What We Expect Cultural excellence Role level function Emotional intelligence What You Will Bring College degree or equivalent experience Minimum 5‑7 years of experience in the meetings industry, specifically in operations Knowledge of virtual and hybrid event options Ability to travel on‑site approximately 35% domestically and internationally Proven excellent oral and written communication skills Track record of managing multiple projects simultaneously Ability to deliver creative outputs in a constrained timeline while maximizing resources Experience working in a virtual office environment (plus) Proficient in Microsoft Office (Outlook, Excel, OneNote, Word, PowerPoint) Experience with database management programs (Cvent preferred) Life Sciences specialty only Minimum 3+ years of experience in Life Sciences programs, sales, and/or clinical program management Conference & tradeshow specialty only Minimum 3+ years of experience in meeting/conference planning or exhibit/tradeshow management Incentive services specialty only Minimum 3+ years of experience in incentive program management What We Provide Competitive salary Health, dental, vision, and life insurance options 401(k) plan Paid holidays Accrued personal time off for vacation and sick leave Workstation (laptop, monitor, mobile phone) Global giveback program for volunteer service Remote office/work‑from‑home option, or location at corporate headquarters near Milwaukee Who We Are M&IW is a global event management firm specializing in virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third‑generation, privately held, certified Women’s Business Enterprise (WBE) with more than 50 years in business. Headquartered in Wisconsin, USA, with a remote workforce across the US, UK, China, and Brazil, M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Our services include event management and design, sourcing, registration, reporting, technology and production, creative services, marketing and communications, gifting and engagement, incentives and recognition, travel, onsite staffing and analytics, as well as consulting and enterprise services such as technology implementation, policy, process optimization, governance, dashboards and sustainability best practices. Global Headquarters 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone View phone number on click.appcast.io M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions #J-18808-Ljbffr