Order Management Operator II

Job Title

Receive and sort packages, identify/inventory contents, place product in order tole, identify and save patient settings, enter order in ERP system, pick-up and distribute orders to appropriate areas, identify and locate rush/expedite orders as needed, transfer files and update orders, process orders through 3D printer and post process.

Essential Functions

• Download user settings into current software platforms
• Verify settings and route to appropriate function when errors or mismatches occur
• Stamp/sticker order form with correct information
• Diagnosis and determine product fault
• Confirm rechargeable products meet charging specifications.
• Create, file, and retrieve device history records for Hearing Instruments
• Prioritize and schedule ship dates consistent with established/expected turnaround time
• Communicate problems with incoming orders to appropriate personnel
• Invest shells to create a negative of the shell called "investment."
• Set up 3D printers (clean and prepare for the next batch)
• Match and sort shells/molds
• Run and Operate Laser Serial Number engraving
• Disassemble hearing aids
• DSA testing
• Read, comprehend, and adhere to written work instructions, SOP's, etc.

Competencies

• Strong data entry/computer skills.
• Maintain a high degree of accuracy and close attention to detail.
• Basic computer skills.
• Strong basic math, word processing/data entry skills, written and verbal communication skills.

Required Education

• High School Diploma/GED

Preferred Experience

• 1+ year of data entry experience strongly preferred
• 1+ years of manufacturing experience preferred

Physical Demands

Able to stand or sit for long periods of time. Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc)

Compensation

Depending on your work location, the target hourly rate for this position can range from $18.50 - $20.75. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.