Special Events Logistics Manager - Citizen's House of Blues & MGM Fenway Music Hall

Special Events Logistics Manager The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior Sales Manager, Sales Managers and the Logistics team; performs special projects as delegated by the Director of Sales for Citizens House of Blues and MGM Music Hall | Fenway. The Logistics Manager is responsible for execution, servicing and detailing of assigned events once booked by the Special Events Department. They ensure a smooth and efficient process of an event from the Special Event Order to the actual operation of the function. This position works closely with the Special Events Team in contract negotiations and servicing groups while acting as a liaison between Special Events and Operations team. Responsibilities Execute, service and detail assigned events once booked by the Special Events Department. Provide administrative support and assistance to the Special Events Sales Team. Distribute internal and external correspondence. Maintain departmental files. Supervise all aspects of operational set‑up and breakdown of events (equipment needs, rental needs, and setup). Coordinate with Production department on all production aspects needed for an event. Act as liaison between client and LN Team Members throughout the event. Serve as liaison for venue and concessionaire communication and distribution of information internally and externally. Maintain a neat, clean and well‑groomed appearance (specific venue standard). Conduct event pre‑shift with Operations Managers and communicate event specifics at team member pre‑shift. Assure seamless transition for client from Sales Department to Operations Manager during the event. Handle all aspects of the Special Event once the Special Event Order (SEO) has been distributed. Conduct site inspections and walk‑throughs with clients as requested by SM/DOS. Assist Sales Manager(s) with special client needs as requested. Participate in meetings such as the SEO Meeting and Production Meeting. Work varying schedules to reflect the business needs of the venue. Maintain files in proper order after the SEO has been distributed. Accounting Functions Process all deposits and payments in a timely manner. Track status of payments for all events with Sales Managers. Follow up on all accounts receivable and provide monthly updates to the Director of Sales and Business Manager. Verify deposit/payment tracking schedules with Sales Manager. Execute and complete all post‑event paperwork: Party Recap Sheet and Receipts. Settle or pay on night of event with client and enter billing information into POS to generate a final guest check. Manage staff hours to ensure budget compliance. Staff Functions Collect and update digital content for event marketing. Complete special projects assigned by Director of Sales. Distribute final contracted SEOs to appropriate parties. Train all staff on proper techniques and etiquette for service. Qualifications One to three years’ experience in the hospitality industry. Working knowledge of computers (Excel, Word, databases). Basic mathematical skills. Entry‑level knowledge of restaurant and music hall operations, food preparation. Strong written and verbal communication skills; time‑management skills. Ability to prioritize, organize and work in a fast‑paced, high‑volume environment. Compensation $52,000.00 USD – $65,000.00 USD. Pay is based on a number of factors including market location, qualifications, skills and experience. Applicants for employment in the U.S. must possess work authorization that does not require employer sponsorship for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. #J-18808-Ljbffr Live Nation Entertainment