Account Manager

Job DescriptionCompany Description Keller Commercial and Home Services Inc. is a service-focused company dedicated to supporting commercial clients with reliable, high-quality solutions. Based in Georgetown, TX, the organization emphasizes strong customer relationships, responsive support, and attention to detail in every project. Team members collaborate closely across functions to ensure services are delivered safely, efficiently, and consistently. The company values integrity, clear communication, and continuous improvement, creating an environment where individuals can grow their careers while contributing to client satisfaction.Role Description The Account Manager is a full-time, on-site role based in Georgetown, TX and sorrounding areas, responsible for managing and growing relationships with commercial customers. Day-to-day, the Account Manager will serve as the primary point of contact for assigned accounts, respond to inquiries, and coordinate service delivery with internal teams. The role includes creating and presenting proposals, preparing estimates, and following up on work orders to ensure timely completion and customer satisfaction. The Account Manager will monitor account performance, track key metrics, and identify opportunities for upselling and cross-selling services. This position also involves resolving issues, supporting billing and contract questions.QualificationsCustomer relationship management skills, including experience serving as a primary point of contact and building long-term client partnerships.Account management and coordination abilities, such as organizing service schedules, tracking projects, and managing multiple accounts simultaneously.Strong communication and interpersonal skills, including clear written and verbal communication and effective collaboration with operations and field teams.Basic sales and business development skills, including preparing proposals, identifying opportunities for additional services, and supporting contract renewals.Aspire Software use experience a plus but not required.Solid problem-solving and conflict-resolution skills, with the ability to handle customer issues professionally and efficiently.Attention to detail and organizational skills, including accurate documentation, follow-up, and adherence to company processes.Prior experience in service-based industries (commercial Landscape Maintenace, facilities, home services, or similar) is required.