Experienced Medical Office Front Desk Receptionist

Job Description

Job Description

About the Role:

Allergy & Asthma Associates in Arnold, MD is looking for an experienced Medical Office Front Desk Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your organizational skills and patient-first attitude will make a real difference every day.

Responsibilities:

• Greet and check in patients in a professional, friendly manner
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Verify insurance eligibility and collect co-pays at time of service
• Answer and route incoming phone calls, take messages, and respond to patient inquiries
• Maintain and update accurate patient records and demographic information in the EHR system
• Coordinate referrals, prior authorizations, and communication with insurance providers
• Ensure the front desk and waiting area remain organized and welcoming

Requirements:

• Minimum 2 years of experience in a medical office front desk or receptionist role
• Familiarity with EHR/EMR systems and medical scheduling software
• Knowledge of insurance verification, co-pay collection, and prior authorization processes
• Strong communication and interpersonal skills with a patient-centered approach
• Ability to multitask and stay organized in a fast-paced clinical environment
• High school diploma or equivalent required; medical office certification a plus
• Professional, reliable, and detail-oriented work ethic

About Us:

Allergy & Asthma Associates is a trusted specialty practice serving patients in the Arnold, MD area with compassionate, expert care for allergies, asthma, and related conditions. Our patients choose us for our thorough, personalized approach to treatment and our warm, welcoming office environment. Our staff love working here because of the supportive team culture and the meaningful impact they have on patients' quality of life every day.