Premium Billing Representative II

Premium Billing Representative II Bishop & Company is seeking a Premium Billing Representative II for a healthcare-related organization in Honolulu, HI. This is an excellent opportunity for a detail-oriented professional with customer service, billing, or accounting experience who thrives in a collaborative office environment and enjoys problem solving, account reconciliation, and providing exceptional customer service. Position Details Job Type: Temp-to-Hire Pay: $22.70 per hour Location: Honolulu, HI 96813 Schedule: Monday-Friday, 8:00 AM-5:00 PM Work Environment: Hybrid opportunity available upon manager approval Key Responsibilities Process premium billing transactions, including payments, adjustments, and account updates. Research, analyze, and resolve billing discrepancies and account variances. Assist with monthly invoice preparation and billing issue resolution. Respond to customer inquiries via phone, email, and in-person interactions. Coordinate with internal departments to resolve account-related issues and maintain accurate records. Maintain detailed documentation within billing systems according to established procedures. Support department operations and workflow continuity through collaboration and teamwork. Perform additional duties and special projects as assigned. Qualifications Required High school diploma or equivalent. Minimum of two (2) years of recent customer service and/or billing experience. Strong computer proficiency, including Microsoft Office applications. Excellent verbal, written, and interpersonal communication skills. Ability to use a 10-key by touch. Experience working with computerized accounting systems. Strong mathematical aptitude, including percentages, ratios, and proportions. Exceptional attention to detail, organization, and time management skills. Ability to quickly learn new systems, processes, and technologies. Preferred Associate degree. Knowledge of basic accounting principles. Technical Skills Experience with the following systems is a plus: Microsoft Office Suite Microsoft Teams Salesforce Sage QNXT Other billing and customer account management systems Physical & Work Environment Office environment with moderate noise levels. Frequent use of computers, phones, and standard office equipment. Position may be eligible for a hybrid work arrangement upon approval. Benefits Paid Holidays Paid Vacation Health Insurance 401(k) with Company Match About Bishop & Company Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates, and our client services are 100% guaranteed. Location: Honolulu, HI No relocation assistance available. In-state applicants only. Must be available to interview immediately. Bishop & Company is an Equal Opportunity Employer. #J-18808-Ljbffr Bishop & Company, Inc.