Lead, Inventory Process Optimization

Position Title: Lead Inventory Associate, System Optimization Reports to: Inventory Manager Direct Reports: N/A Department: Administration Location: Causeway Center Classification: On-site Core Hours: 11:30 AM - 8:00 PM Status: Non-Exempt (Hourly) Company Overview Feeding Tampa Bay serves ten counties in West Central Florida and is a leader in hunger relief across our region. Just last year we served 85 million meals to our neighbors through direct service and through our network of 400+ food pantry partners. We know food alone won’t solve hunger — that’s why we’re redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, we connect and convene solutions, partners, and resources that nourish long‑term stability. Summary This role is the technical backbone of our inventory operations, requiring a unique blend of warehouse expertise and systems fluency. You will be responsible for the seamless synchronization between NetSuite and WaerLinx, ensuring digital records perfectly mirror physical stock. This involves proactive oversight of integration flow, diagnosing and resolving complex sync errors, and performing essential Quartz maintenance to keep automated scheduling running without interruption. By bridging the gap between our ERP and WMS you eliminate operational bottlenecks, maintain data integrity, and keep our food distribution agile and accurate. Essential Duties and Responsibilities Systems Synchronization: Serve as the primary lead for the API/data flow between NetSuite (ERP) and WaerLinx (WMS), ensuring real‑time accuracy of warehouse movements. Error Resolution: Proactively monitor the integration queue, identify, troubleshoot, and clear sync errors to prevent inventory “ghosting” or data lag. Quartz Maintenance: Manage and execute routine Quartz scheduled jobs, clear stuck triggers, and optimize the scheduler for peak warehouse hours. Data Integrity: Conduct regular audits between systems to ensure that “Quantity on Hand” in NetSuite matches “Available Stock” in WaerLinx. Collaborate with Inventory Manager on system recon plans and regular maintenance. Training & Mentorship: Lead the training program for inventory associates on new and existing inventory processes, proper use of WMS/RF scanners, and equipment operations. Cross‑Functional Collaboration: Partner closely with Operations, Procurement, and Programs teams to forecast demand, manage product flow, and address inventory needs for various distribution channels (Mobile Pantries, The Market, partner agencies). Physical Inventory/Cycle Counts: Coordinate and actively participate in regular physical inventory counts and cycle count programs, ensuring minimal operational disruption and maximum accuracy. Quality & Audits: Monitor product quality, inspect incoming and stored inventory for damage or expiration, and ensure proper storage conditions, especially for temperature‑sensitive goods. Audit Readiness: Keep the warehouse and all inventory processes in perpetual readiness for internal and external food safety and financial audits. Assist in generating sales orders and pick tickets. Physical Requirements: Required to stand, walk, reach with arms and hands, climb or balance, stoop, kneel, crouch, or crawl as needed. Other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excel working in a fast‑paced, evolving environment; demonstrate commitment to equity and respect in pursuit of our mission. 3+ years of experience in inventory control, warehousing, or logistics, with a proven focus on process improvement and system management. WMS Expertise: Proficiency with Warehouse Management Systems and RF scanning technology. Leadership: Demonstrated leadership and training ability with excellent communication and interpersonal skills. Analytical Skills: High level of attention to detail and strong analytical/problem‑solving skills, with ability to conduct root‑cause analysis and implement solutions. Physical Ability: Ability to lift, stand, operate powered industrial equipment (certification preferred). #J-18808-Ljbffr Feeding Tampa Bay