Scheduling/Project Coordinator

Job Description

Job Description

About the Role

We’re looking for a highly organized, customer-focused Scheduling/Project Coordinator to help keep our garage door installation projects moving smoothly from start to finish. This person will play a key role in supporting customers, coordinating schedules, managing project details, and helping ensure every job is completed accurately, on time, and with a great overall experience.

Expected working hours:

12PM-8:30PM OR 12:30PM to 9PM with flexibility for a half day on the weekend.

If you’re someone who thrives in a fast-paced environment, communicates well, stays composed under pressure, and takes pride in keeping moving parts organized, this could be a great fit.

What You’ll Do

· Schedule and coordinate installations, estimates, and follow-ups with customers, technicians, and designers

· Serve as a main point of contact for customers by confirming appointments, providing updates, and resolving questions promptly

· Partner with permitting agencies and internal teams to help ensure projects meet compliance and wind-load requirements

· Prepare and distribute project-related documents such as permits, waivers, and notices with accuracy and timeliness

· Help manage failed inspections by coordinating next steps and corrective actions

· Maintain detailed and accurate records of schedules, project status, permits, and customer communication

· Support smooth handoffs between departments to keep projects on track

What We’re Looking For

· Experience in project coordination, customer service, scheduling, or a related role preferred

· Strong communication skills, both written and verbal

· Excellent organizational skills and close attention to detail

· Ability to manage multiple priorities in a fast-moving environment

· Comfortable using Microsoft Office and scheduling/project management systems

· A proactive, dependable, solutions-oriented mindset

· Someone who works well independently while also being a strong team player

Perks & Benefits

· Paid Time Off (PTO)

· Health, Dental, and Vision Insurance

· 401(k) with company match

· Supplemental insurance options, including short-term, long-term disability, and life insurance

· A team-focused culture built around accountability, support, and growth