Front Desk Receptionist

Front Desk Receptionist

At Lowney's Landscape Center, every great project starts with a great first impression. As our Front Desk Receptionist, you are the first point of contact for our customers and the hub of daily communication. From answering calls to welcoming visitors, you play a key role in creating a professional, organized, and friendly experience for everyone who connects with our team.

Position Summary

The Front Desk Receptionist is responsible for managing the front desk, handling incoming communications, and supporting basic administrative functions. This role is highly customer-facing and requires a positive attitude, strong communication skills, and the ability to multitask in a fast-paced, seasonal environment.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and friendly manner
• Greet customers, vendors, and visitors and ensure a welcoming front office experience
• Manage incoming emails and general inquiries, routing messages to the appropriate team members
• Assist customers with basic questions and service inquiries
• Receive and distribute mail, packages, and deliveries
• Maintain a clean, organized, and professional front desk and lobby area
• Perform data entry and light administrative support as needed
• Assist with document preparation and basic office tasks
• Support team communication during busy seasons

Qualifications

Previous receptionist, customer service, or front desk experience preferred

Strong interpersonal and communication skills

Professional appearance and demeanor

Organized and detail-oriented with the ability to multitask

Basic computer skills, including Microsoft Office (Word, Excel, Outlook)

Ability to stay calm and efficient in a fast-paced environment

Dependable and team-oriented

What Success Looks Like

Every caller and visitor feels welcomed and taken care of

Phones are answered promptly and routed accurately

The front office remains organized, clean, and efficient

Communication flows smoothly between customers and internal teams

Maintains a positive, can-do attitude during peak seasons

Why Join Lowney's Landscape Center?

At Lowney's, we take pride in delivering quality work and a great customer experience from start to finish. As our Front Desk Receptionist, you play a key role in setting that standard every day.

This position is currently accepting applications.