Commercial Lines Account Manager

Job Description

Job Description

Position: Insurance - Commercial Line Account Manager (Small Market Generalist)
Location:  Orlando, FL (Maitland)
Salary: $70,000-85,000 depending on experience, knowledge, and qualifications

Position is hybrid remote (1 week home/ 1 week office).

Job Summary:
Independent Agency is looking for an experienced Account Manager with a generalist background to join their team. This position will be responsible for a significant book of business consisting of small market commercial accounts from a variety of industries. This individual plays a significant role in maintaining the relationship between the service team, clients, and the insurance carriers.

Duties and responsibilities include but are not limited to:

• Providing detailed cost and coverage analyses;
• Answering client policy and coverage questions;
• Consulting with clients on mid-term policy changes;
• Providing monthly reporting of client values to carriers;
• Review loss analysis and complete risk management analysis
• Work with producers to complete action steps necessary to close renewals including gathering and researching risk management/insurance and renewal data for marketing.
• S/he secures the renewal of existing business with assigned accounts and oversees activities related quality of service provided to clients.
• The position involves working with multiple producers in the Agency.  

Required Competencies:

• P&C License required (Florida 440 or 220)
• Advanced designations desired, but not mandatory
• Extensive knowledge of a variety of insurance coverage products
• Excellent knowledge of and effective negotiation skills with insurance carriers, brokers, wholesalers and alternative risk markets
• Ability to provide first class service to assigned accounts including certificate issuance, returning phone calls and education of client staff with respect to insurance in general
• Ability to communicate verbally and in written form with clients, insurance company personnel and other vendor and third parties
• Knowledge of claims including participation in claim reviews
• Risk Management background is desired

All inquires treated confidentially