Dental Scheduling Coordinator

Dental Scheduling Coordinator - Central Ohio Endodontics We are seeking a personable and organized Dental Scheduling Coordinator to join our team. In this role, you will play a vital part in supporting our patients by answering incoming calls and scheduling treatments, insurance verification and discussing financial options, and ensuring a clear and positive patient experience from consultation through completion of care. At Central Ohio Endodontics, we are an established team of trusted and passionate professionals who strive to change the stigma of endodontics by providing exceptional and complete care in a positive, understanding, and safe environment. While our goal is to save teeth, our mission is to support, care for, and educate people. Schedule: Full Time, M-F 8am-5pm Responsibilities Maintains a positive and team-focused mindset to ensure a consistently high level of collaboration daily. Answer phone calls, respond to inquiries, and manage patient communication including email and text services Communicate with referring offices to obtain all necessary documentation Coordinate scheduling of treatment appointments based on provider availability and patient needs Obtain necessary insurance benefit breakdowns and confirmation of coverage details Provide accurate estimated out-of-pocket costs to patients prior to appointment, along with all other necessary pre-appointment information Serve as a liaison between the provider and patient to facilitate understanding and trust Maintain patient records and documentation of communication with patients, and ensure accurate data entry Ensure strict compliance with patient confidentiality and HIPAA regulations Coordinate patient flow and assist with administrative support as needed Please note that additional responsibilities may be assigned Qualifications High school diploma or equivalent Experience managing multiple provider scheduling Familiarity with dental treatment planning and insurance coordination Excellent communication and presentation skills Compassionate, patient-focused demeanor Strong organizational and time-management abilities Experience with dental practice management software Ability to explain complex information in a clear and supportive way Understanding of dental procedures, codes, and insurance plans Knowledge of HIPAA and regulatory requirements We Offer Competitive Compensation Comprehensive Medical, Dental & Vision Insurance 401(k) Retirement Plan Paid Time Off & Paid Holidays Flexible Spending & Health Savings Accounts Life & Disability Insurance Employee Assistance & Wellness Programs Additional Voluntary Benefits And More! Benefits available to eligible full-time and part-time employees working 20+ hours per week!