Senior Director, Integrations

Role Description

Integrations are the connective tissue between Element451 and the systems campuses run on - student information systems first, and learning management and other API-based systems over time. Today we sell a managed integration package: rather than handing customers an API and a manual, Element451 scopes, builds, and maintains each institution's integration for them. That model is a competitive advantage, and it needs a single owner on the delivery side.

We're hiring a Senior Director, Integrations to own the entire post-sales integration lifecycle. Your organization takes the baton once a deal is signed and owns everything downstream:

• SOW validation.
• Integration architecture and scoping.
• Integration build.
• Flat-file and one-off integrations.
• Care and maintenance.
• Live support.
• Delivery execution: people, process, and tools.
• Product partnership.
• A critical voice in the integrations strategy.
• Measurement.
• Serve as an escalation point.

Qualifications

• Deep, hands-on SIS expertise.
• CRM and SIS integration exposure.
• 8+ years in integration delivery or implementation in higher ed or B2B SaaS, with 3+ years leading technical teams (architects and/or engineers).
• A scoping and solutioning expert.
• Technically fluent enough to lead the build without doing it.
• A team builder.
• A clear communicator.

Requirements

• Experience at a higher ed SaaS company (CRM, SIS, enrollment or curriculum tech).
• Depth across more of the platforms we integrate - Workday Student, Anthology/Campus Nexus, Populi, Destiny One, or CFNC - in addition to Banner and Colleague.
• Experience turning a managed/services offering into productized, repeatable capabilities in partnership with Product.
• Hands-on with code-based orchestration (Dagster or similar), event-driven architectures, containerized deploys (Docker/AWS ECS), and integration monitoring/observability (e.g., Sentry).

Benefits

You'll own a function that touches every customer - integrations are often the deciding factor in whether an institution can adopt us at all. You'll inherit an established team of architects, engineers, and support specialists, executive backing, and a clear mandate: run integration delivery as a tight, reliable operation and steadily turn high-touch custom work into a scalable, productized advantage.

Company Description

• Element451 is the AI-first CRM and student engagement platform for higher education.
• Our platform helps colleges and universities manage the full student lifecycle, from first inquiry through enrollment and student success.
• Institutions run their admissions, marketing, engagement, and retention operations on Element451.