Service Appointment Scheduler / BDC on West Coast
Ed Morse Automotive
Service Appointment Scheduler/ BDC
Ed Morse is currently seeking a Service Appointment Scheduler/ BDC to join our Tampa Cadillac and Mitsubishi team. Hourly rate + commission paid weekly!
We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.
Responsibilities
- Ensure all inbound service inquiries are answered promptly, professionally, and according to script
- Make outbound calls to follow up with customers
- Respond to customer emails and chats
- Confirm appointments and reschedule missed appointments
- Log customer information and purify CRM
- Responsible for helping to drive traffic to our dealerships
Qualifications
- Call center and/or automotive experience preferred
- Bilingual English and Spanish preferred
- Strong written and verbal communication
- Energetic, well-spoken and have a passion for delivering excellent customer service
- Confident and go-getter personality
- Must be dependable and punctual
- Must be process-driven, coachable, and trainable
- Strong computer and Internet skills
- Must be able to commit 40-hour weekly with rotating Saturdays
- Must be able to pass a background check, drug test
- Must be motivated by reaching and exceeding goals
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
- Weekly pay
- Uncapped earning potential! - Bonuses, commissions, etc.
- 401K with company match
- Competitive health benefits including: medical, dental, vision
- Supplemental insurance options, life insurance, short-term and long-term disability
- Employee assistance program
- Quarterly wellness program
- Vacation pay
- Six paid holidays each calendar year
- Fantastic employee purchase program - discounts on vehicles, parts & service
- Employee referral program - get rewarded for working with friends
- Become involved in our community with Ed Morse Cares
- Unlimited career potential - opportunities in multiple states with over 24 brands
- Ongoing education - receive manufacturer and product knowledge training
Vacancy posted 10 hours ago
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