Media & IT Help Desk Assistant

Media & IT Help Desk Assistant


Weston Christian Academy is a covenant school that partners with the home and church to foster excellence in each student while developing spiritual leaders who are fully devoted followers of Jesus Christ.

The first step in the application process is to complete the Pre-Employment Questionnaire. After completing this required document, click on the blue "Apply for This Job" button to continue with the process.

Purpose Statement

The Media & IT Help Desk Assistant is responsible for glorifying God through excellence in technical production, audio-visual support, and media operations across campus events and programs. This position provides hands-on assistance for chapels, drama productions, and classroom technology, while helping students grow in their understanding of media and production as acts of service and worship.

Specific Responsibilities

• Provide technical setup and support for weekly chapel services, drama productions, and other campus events
• Operate and maintain audio, video, lighting, and projection systems, including ProPresenter and other production software
• Support the integration and function of campus-wide digital screens and displays, ensuring content runs smoothly
• Assist in the creation and editing of photos and videos for school marketing and communications as needed
• Collaborate with the Media Director to ensure excellence in all visual and technical presentations
• Train and mentor students in media, sound, and lighting operations, fostering responsibility and teamwork during chapel and drama production
• Provide technical assistance to faculty and staff during school events and assemblies
• Help maintain media and production equipment, ensuring proper care, organization, and functionality
• Serve as part of the tech team for special events and occasional after-school productions as needed

• Provide technical support to the teachers and students by managing the IT Help Desk ticketing system

• Provide chromebook loaners to students when needed

• Send for repair any chromebook that cannot be repaired in house

• Provide equipment maintenance to all personal devices during the summer

Qualifications / Skills / Gifts

• Be a committed Christian who is a member in good standing of a Bible-believing church
• Have a strong commitment to the Philosophy and Statement of Faith of First Baptist Church at Weston and to the Mission Statement of Weston Christian Academy
• Have a teachable and humble spirit
• Demonstrate experience with audio-visual systems, including soundboards, lighting controls, and presentation software such as ProPresenter
• Ability to troubleshoot and resolve technical issues quickly and calmly
• Basic understanding of production principles, including stage setup, lighting, and sound design
• Some experience in photography and photo/video editing software (such as Adobe Photoshop, Lightroom, or Premiere Pro)
• Some experience with information technology help desk
• Strong interpersonal skills and ability to work collaboratively with staff, students, and volunteers
• Enthusiastic, flexible, and positive attitude
• Enjoys working with students and guiding them in hands-on learning opportunities

Work Schedule

Monday through Friday, 7:30 a.m. to 4:00 p.m., with availability for some evening or special events as needed.