Project Manager - Network Service Supp.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match. Position Type: Professional What You’ll Do Drive Financial Success: Actively monitor and manage P&L, sales, gross profit, and labor costs to increase overall network profitability. Analyze & Optimize: Conduct in‑depth quantitative and qualitative analysis of service and parts operations—tracking financial metrics, CSI, warranty, inventory, and productivity. Strategic Partnership: Advise and collaborate with both internal and external customers to develop, implement, and follow up on targeted action plans. Champion the Customer: Spearhead initiatives that guarantee a consistently high level of internal and external customer satisfaction throughout the service department. Build Relationships: Cultivate strong, ongoing partnerships with branch leaders and key customers, maintaining constant communication to ensure alignment. Elevate the Team: Identify performance gaps to evaluate, propose, and coordinate effective training initiatives. Financial Planning: Play an active role in annual budget preparation and participate in ongoing financial forecast and results meetings. Network Engagement: Travel to branch locations to stay connected with the realities on the ground, while promoting a safe and functional working environment. Other duties as assigned. Education & Required Experience Bachelor’s degree in business or a related area and/or 10 years of relevant experience. Experience in a multi‑site, dealer environment. Bilingual abilities (especially Spanish or French) are a plus. Ability to travel between USA and Canada, approximately 25% travel total. Proficient in Microsoft Office. Comfortable working in a matrix organization and managing multiple stakeholders. Self‑motivated with the ability to work remotely, independently, and collaboratively. Excellent relationship management and negotiation skills. Analytical and detail‑oriented with a strong commercial mindset. Proven organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast‑paced environment. Team player, passionate, curious, customer oriented, change driven, problem solver, owner mentality. Benefits Competitive medical, dental, and vision insurance. Generous paid time off. Competitive matching retirement savings plans. Working environment where your safety, health and wellbeing come first. Focus on professional and personal development through Volvo Group University. Programs that make today’s challenging reality of combining work and personal life easier. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr AB Volvo