Aftermarket Supply Chain Coordinator

Jamesway Incubator Company Inc. is a global provider of commercial Poultry Incubation Products and Services. Jamesway is a privately held company, headquartered in Cambridge, Ontario, Canada and operates subsidiaries in the United States, United Kingdom, Malaysia and China.

Jamesway is a leader in the poultry industry, committed to innovation and excellence. We specialize in developing state-of-the-art incubation products that meet the evolving needs of the poultry sector. Our team is driven by a passion for delivering high-quality, reliable, and innovative solutions that empower our customers. Today, Jamesway is one of the top three brands worldwide in Poultry Incubation, has a customer base reaching into every corner of the world.

Summary

Reporting to the Director of Global Fulfillment, the Aftermarket Supply Chain Coordinator is responsible for ensuring the timely availability of materials, inventory, and resources required to support aftermarket order fulfilment and production activities at the Medina Fulfilment and Production Center.

This role coordinates material planning, inventory replenishment, production scheduling, order fulfilment, and cross functional communication to ensure customer orders are delivered on time and in full. The position serves as a key liaison between the Medina fulfilment and manufacturing center, the Cambridge manufacturing facility, Procurement, Logistics, and Order Management to ensure efficient material flow throughout the supply chain.

Responsibilities

• Plan and coordinate material requirements to support customer orders and production schedules.
• Monitor inventory levels and identify potential shortages before they impact operations.
• Review demand forecasts and inventory requirements to maintain appropriate stock levels.
• Support inventory accuracy through cycle counts, investigations, and corrective actions.
• Recommend safety stock adjustments based on demand and service requirements.
• Monitor order backlog and customer delivery requirements.
• Coordinate with warehouse personnel to ensure orders are picked, packed, and shipped on time and in full as needed.
• Support production planning and scheduling activities for the Medina operation.
• Coordinate production priorities with Cambridge Planning and Operations teams.
• Review material availability before releasing work orders.
• Monitor production schedules and communicate risks to delivery commitments.
• Support schedule adjustments to accommodate changing customer requirements.
• Collaborate with Manufacturing, Procurement, and Logistics teams to ensure seamless execution.
• Escalate supply issues that may impact customer orders or production schedules.
• Maintain accurate ERP records related to inventory, transfers, work orders, and material movements.
• Monitor and report key operational metrics.
• Generate reports related to inventory levels, shortages, backlog, and schedule performance.
• Identify trends and recommend actions to improve service levels and inventory efficiency.
• Strong planning and organizational skills with ability to manage multiple priorities in a fast-paced environment.
• Understanding of MRP, inventory management, and replenishment processes.
• Excellent communication and stakeholder management abilities.
• ERP system experience (SAP experience considered an asset).
• Strong Microsoft Excel skills.

Qualifications

• College diploma or University degree in Supply Chain Management, Production Planning, Operations, Business Administration, or a related field preferred. An equivalent combination of education and relevant experience will be considered.
• 3+ years of progressive material planning, inventory management, production scheduling, supply chain coordination, and/or manufacturing operation experience.
• ERP & SAP software experience (asset).

Why Join Us

• A collaborative and supportive team dedicated to innovation and excellence in the poultry industry.
• 45k – 52k salary, commensurate with experience.
• Learning & Development: Opportunities for professional growth and Education Reimbursement.
• Employee & Family Assistance Program (EFAP)
• 401(k) Employer Match program.
• Comprehensive health, dental & extended benefits to support wellbeing & success.
• 3-weeks PTO, Statutory holidays, & Floater Days.

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience. Jamesway is an equal-opportunity employer and committed to respectful workplace principles throughout the life cycle of employment, including during recruitment and hiring stages. We celebrate diversity and are committed to creating an inclusive environment for all employees.