Customer Engagement Marketing Lead

IDR is seeking a Customer Engagement Marketing Lead to join one of our top clients for a remote opportunity. This role involves leading customer engagement initiatives for a prominent entertainment and dining company, focusing on loyalty program growth and retention through sophisticated lifecycle campaigns. The position requires a technically skilled individual capable of managing multi-channel marketing efforts independently.


Position Overview for the Customer Engagement Marketing Lead :
The Lead, CRM & Loyalty Marketing is responsible for driving customer engagement, retention, and personalization strategies through CRM and loyalty marketing initiatives. This role leads lifecycle marketing efforts, oversees cross-functional projects, and helps optimize customer communications across multiple channels. The position requires experience with CRM platforms and marketing technology tools, along with a strong understanding of loyalty programs, customer segmentation, and personalized engagement strategies.

• 4+ years of experience with CRM and Lifecycle marketing
• 2+ years of experience in marketing loyalty programs
• 2+ years of experience with Marketing Technology
• Experience Project Management - managing multiple projects and working cross-functionally with

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.