Field Property Claims Adjuster

Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support. Responsibilities Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. Handle moderate to complex claims independently while managing workload from first notice of loss to final closure. Work in a vehicle in the field daily while occasionally handling assignments from the desk. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and coordinate vendor services such as contractors, emergency repair, cleaning services and various replacement services. May be called upon for catastrophe duty. Position Details Territory-based work: Most workdays will be spent in the field within assigned local territory (Phoenix & surrounding areas). Candidates should live within or near this area. Training & support: Participate in a comprehensive 5-month training program, which includes: Primarily virtual and on-job learning. Two short in-person training sessions (Weeks 4 and 7) at the Lewisville, TX office. Limited overnight travel for training and team meetings (typically less than 10%). Mileage reimbursement: Offers mileage reimbursement; may qualify for a company-provided vehicle once mileage requirements are met. Sign-on bonus available for experienced and actively licensed new hires. Qualifications Working knowledge of claims handling procedures and operations. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to manage workload independently while exercising good judgment. Strong written/oral communication and interpersonal skills. Computer skills with ability to work with multi-faceted systems. Bachelor’s degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. Ability to handle multiple competing priorities and organize day. Strong time management and organizational skills. Demonstrated understanding of building construction principles. Benefits & Pay Philosophy Pay Philosophy: The typical starting salary range is determined by skills, experience, education, certifications and location. The full salary range reflects market value across the national market and provides opportunity to progress. Some roles may include commission and/or bonus earnings. Benefits: Liberty Mutual offers comprehensive benefits, workplace flexibility, professional development opportunities, and Employee Resource Group opportunities. Visit our benefits page for more details. Equal Opportunity Employer Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, pregnancy, genetic information or any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco #J-18808-Ljbffr