Senior User Support Leader
Accenture
Accenture is hiring a User Support Specialist Senior Manager in Arlington, Virginia. You will lead a user support team, overseeing operations and ensuring a high-quality user experience. The ideal candidate has over 10 years of IT experience with a focus on end-user support and incident management. Responsibilities include managing support functions, analyzing user feedback, and developing the team. A Bachelor's degree in IT or related field and an active Secret clearance are required. Competitive salary and benefits offered. #J-18808-Ljbffr Accenture
- ...requirements gathering, system configuration, project management, and training for both users and staff. The ideal candidate will have over 5 years of experience in software support and project management, particularly within the healthcare sector. Strong communication...Senior
$116.9k - $243.1k
...training and more. Join us to drive positive, lasting change that moves missions and the government forward! Responsibilities The User Support Modernization and Automation Lead will translate customer requirements into detailed system designs, develop and analyze system...SuggestedLive inWork at officeLocal area- Accenture Federal Services in Arlington, Virginia is seeking a User Support Modernization and Automation Lead. The role requires 8 years of systems engineering experience, expertise in translating requirements into designs, and an active TS/SCI clearance. This position...Suggested
$91.3k - $184.9k
The User Support Specialist Senior Manager will lead, coach, and develop a team ensuring strong performance, clear expectations, and a high‑quality user experience. They will oversee day‑to‑day operations of the user support function, including request intake, triage,...SeniorLive inLocal areaRemote work- ...Title: Senior User Experience Designer *Local to DMV Area Description: The Senior User Experience Designer is proficient at user research, interaction design and visual design. The individual will collaborate with Product Management, End users, Business stakeholders...SeniorWork experience placementLocal area
- InforCapital, partnership, is seeking a Senior User Acquisition Manager to lead paid growth for a new subscription mobile app. This strategic role focuses primarily on Meta Ads and requires someone experienced in scaling subscription apps profitably in the US market. Key...SeniorRemote job
- Considine Search is seeking an Associate Director for End User Product Management to lead technology strategies across the firm. This role emphasizes driving adoption and measurable improvements of key platforms such as iManage and Firm Connect. You will mentor a high-...Senior
- A federal contracting firm is seeking a Help Desk Supervisor/Sr. User Trainer to provide onsite support at a federal client in Washington, DC. The ideal candidate will have excellent communication skills, strong experience with Microsoft Office, and familiarity with databases...SeniorWork at office
$140k - $200k
Speechify, Inc. is seeking a Senior Software Engineer for Windows/Desktop Applications in Washington, DC. This role involves leading the... ...App SDK, C#, XAML, and integrating accessibility features for a user-centric experience. With a salary range of $140,000-$200,000 per...Senior- ...impact on our communities. Kentro is hiring a highly skilled Senior IT Support Specialist / Support Lead to strengthen our IT operations,... ...roadmap, compliance requirements, and commitment to an excellent user experience. Responsibilities Tier 3 Escalation & Advanced...SeniorInterim roleWork at officeLocal area
- Bart & Associates, LLC in Washington, DC, is seeking an Acquisition Management Support professional. This role involves providing strategic acquisition assistance to senior government leadership in a complex DoD environment. Ideal candidates have over 15 years of experience...Senior
- CGS seeks a Senior Relativity SME to join our eDiscovery team, working with Relativity staff to resolve issues, test releases, and set up templates, views, scripts, or workflows across workspaces. The role requires extensive Relativity experience, RCA certification, and...Senior
$106.5k - $197.5k
...Technologies currently has an opening for a User Acceptance Tester with expertise in Test... ...Program. The successful candidate will support a high performing team of Government and... ...communication skills, with experience updating senior leadership. Able to work independently...SeniorFor contractorsLocal areaFlexible hours- A technology solutions provider in McLean, Virginia is seeking a Senior IT Support Specialist / Support Lead to provide advanced technical expertise and leadership for the IT support team. The role involves hands-on Tier 3 support, operational leadership, and strategic...Senior
- Cognizant is seeking an experienced E3PL Application Support professional to provide post-production support for E3PL warehouse management solutions. This role ensures timely issue resolution, SLA compliance, and acts as the primary customer-facing contact. You will triage...SeniorRemote job
$50k - $175k
A3 Technology, Inc. is seeking a Senior Application Support professional in Washington, DC. This role involves preparing technical materials, coordinating with teams, and ensuring excellent customer service. Candidates should have a BA/BS with 10 years of experience or...Senior- A federal contractor is seeking a Litigation Support Specialist to provide technical support for the U.S. Securities and Exchange Commission's litigation efforts. The role involves designing and maintaining litigation databases, training staff on various applications, and...SeniorFor contractors
- Guidehouse is seeking a Senior Leadership Support Specialist to assist a Senior Advisor in HHS from downtown Washington, DC, with occasional travel to Rockville, MD. You will coordinate calendars, draft correspondence, and support program management efforts in a fast-paced...Senior
- H2 Performance Consulting is looking for a Senior Audiology Technician to provide essential technical support for research and clinical activities related to auditory health. The role involves operating specialized equipment, overseeing data collection, and ensuring the...Senior
- Onsite Support Lead, Senior Position Description CGI Federal has an exciting opportunity for... ...relationships with internal stakeholders and end-users to effectively meet IT support needs... ...grow and last. You’ll be supported by leaders who care about your health and well-...SeniorLocal area
$62k - $124k
Executive and Mission Support Lead (EMSL) - Senior Work Location: Washington, DC Employment Type: Full-Time, Senior-Level Department: Administrative and Logistics Support CGS is seeking a skilled Executive and Mission Support Lead (EMSL) - Senior to support mission‑...SeniorFull timeFlexible hours- JRC Careers in Washington, DC, seeks a Senior Executive Analyst to provide pivotal support to the Executive Director. In this role, you will manage workflows, coordinate with high-level officials, and oversee office operations in a dynamic environment. Ideal candidates...SeniorWork at office
$269.6k - $307.7k
Senior Director, Research & User Intelligence, Customer and Developer Experiences Capital One’s Experience... ...Messaging, and Developer Experience. This leader will excel at evaluating complex... ...create and maintain research programs, support continuous discovery and rapid...SeniorFull timePart timeLocal area- Guidehouse is seeking a Customer Support Specialist Lead in our Defense and Security Segment to drive 24/7/365 support across Tier 1-3. You will oversee SOPs, knowledge-base content, and the customer journey, while analyzing metrics to drive improvements and manage escalations...Senior
- Ampcus Inc. is seeking a highly motivated Sr. Staff Audit Support Specialist in Washington, DC. The role involves assisting with planning and executing internal audits, ensuring compliance with controls, and preparing concise audit reports. The ideal candidate will have...SeniorWork at office
- A consulting firm in Washington, DC is seeking a Senior Staff Audit Support Specialist to assist with planning and execution of internal audit activities. This role requires a bachelor's degree and 5-7 years of relevant experience. Responsibilities include identifying...SeniorWork at office
$100k - $150k
Steampunk in McLean, Virginia, is seeking a Senior Product Manager to lead a cross-functional team in delivering high-impact digital services. This role involves championing Agile methodologies, facilitating ceremonies, and collaborating closely with stakeholders to ensure...Senior- ...seeks an experienced Service Desk Manager to lead enterprise IT support across a federal government contracting environment, overseeing... ...focuses on service delivery to a large, geographically dispersed user base, ensuring customer satisfaction and adherence to SOPs, SLAs...Senior
- A leading refrigeration solutions provider is seeking a Senior Technical Product Support Specialist in Virginia. This role involves serving as the primary resource for Hillphoenix products, supporting sales efforts, and analyzing market trends. Candidates should have a...Senior
- Base-2 Solutions is seeking a Senior All-Source Platform User Support Specialist to support the DIA-NMEC DOMEX Technology Platform in Bethesda, MD. This role focuses on enhancing user implementation of software and helping users engage with classified data. The ideal candidate...Senior
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