Network Manager

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We're Looking For :

A highly skilled leader to manage and oversee the enterprise network infrastructure across multiple properties. This role will ensure the reliability, performance, and scalability of business communications while supporting current operations and future growth. This position manages a team of network engineers, establishes technical and process standards, contributes to strategic planning and budgeting, and partners closely with IT leadership to deliver a secure, resilient, and high-performing network environment.

Who You Are :

• A strategic and technically strong network leader with experience managing enterprise-scale network environments.
• A proven people manager who mentors, develops, and leads high-performing technical teams.
• A proactive problem-solver who anticipates challenges and delivers secure, scalable network solutions.
• An effective communicator able to translate complex technical concepts for both technical and non-technical stakeholders.
• A highly organized and adaptable professional who manages multiple priorities and supports business needs in a fast-paced, 24x7 environment.
• Veterans and military spouses encouraged to apply.

What You'll Do :

• Supervise and develop the Network team, establishing priorities, delegating work, and ensuring high performance against SLAs and service standards.
• Lead and manage the enterprise network infrastructure across the LHUO Campus to ensure reliability, security, and performance.
• Provide leadership, mentoring, and performance management for a team of network engineers.
• Oversee and maintain the Corning SDLAN (GPON) network environment.
• Design, configure, and support routers, switches, firewalls, wireless access points, and load balancers.
• Ensure network security through proactive monitoring, patching, and risk remediation.
• Lead and participate in network projects including upgrades, hardware refreshes, and new technology deployments.
• Collaborate with IT leadership to develop and enforce technical standards and operational best practices.
• Monitor network performance and capacity using enterprise monitoring tools and analytics.
• Manage and support network load balancing platforms (Citrix ADC / NetScaler / WARP).
• Implement network automation and scripting to improve efficiency, management, and reporting.
• Troubleshoot complex network, system, and application issues across all OSI layers.
• Maintain accurate network documentation, diagrams, and inventory records.
• Participate in 24x7 on-call support and travel to campus locations as needed to support operations and projects.
• Maintain reliability to support operational needs and perform other duties as assigned to support team and organizational goals.

Your Qualifications Include :

• 5 years of experience in enterprise networking roles
• 3 year progressive leadership with leading a team
• Cisco CCNP certification or equivalent hands-on enterprise networking experience.
• Strong experience with data center networking technologies, including Cisco Nexus, VXLAN, and firewalls.
• Advanced knowledge of routing, switching, WAN technologies, network segmentation, and zoning.
• Expertise in TCP/IP, subnetting, VLANs, BGP, EIGRP, OSPF, SD-WAN, and DMVPN.
• Hands-on experience installing, configuring, and maintaining enterprise network hardware, systems, and software.
• Experience with network monitoring and management tools such as SolarWinds IPAM, NPM, NetFlow, and APC StruxtureWare.
• Familiarity with network automation and scripting (Python, Ansible preferred) and capacity planning.
• Experience supporting virtualized environments.
• Ability to physically lift and replace network equipment weighing 50 lbs. or more as required.
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred

Who You'll Supervise :

• Network Engineers