Billing and Revenue Cycle Manager

Insight Chicago 2525 S Michigan Ave Chicago, IL 60616, USA The Billing Manager is responsible for overseeing the daily operations of the billing department to ensure accurate, timely, and compliant revenue cycle processes. This role leads billing staff, manages invoicing and collections, and ensures alignment with organizational, local, state, and federal requirements. The Billing Manager plays a critical role in securing revenue, maintaining financial integrity, and supporting operational efficiency across the organization. Reporting Relationship Reports To: Sr. Director of Healthcare Systems Operations Supervises: Revenue Cycle Analysts and other staff as assigned Key Responsibilities Billing Operations Oversight Manage the full billing cycle, including invoicing, collections, account reconciliation, and reporting Ensure timely and accurate submission of claims and invoices Monitor accounts receivable and follow up on outstanding balances Identify and resolve billing discrepancies and denials Team Leadership and Development Supervise, train, and support billing staff to ensure fiscal responsibility, accuracy, and efficiency Conduct performance evaluations and provide ongoing coaching and professional development Establish clear expectations and workflows to support best practices and team cohesion Policy and Process Management Develop, implement, and enforce billing policies and procedures in accordance with local, state, and federal regulatory agencies Ensure alignment with organizational standards and regulatory requirements Continuously evaluate processes and implement improvements to enhance efficiency and accuracy Financial Reporting and Analysis Prepare and analyze reports related to billing, accounts receivable, and cash flow, and revenue recovery Provide insights and recommendations to leadership to support financial decision‑making Monitor key financial indicators and identify trends impacting revenue Compliance and Auditing Ensure compliance with all applicable state and federal regulations, including Medicaid and other payer requirements Conduct internal audits of billing practices to ensure accuracy and adherence to policy Collaborate with Quality Assurance for Continuous Quality Improvement (CQI) efforts Stakeholder Relations Provide direction and solutions regarding any billing inquiries and disputes with internal and external stakeholders Maintain professional and effective communication with payers and internal departments Support cross‑functional collaboration with clinical, administrative, and finance teams Reporting Generate, analyze, and maintain reports within the electronic health record (EHR) system to support billing accuracy, revenue tracking, and oversight Conduct routine internal audits of billing data to ensure alignment with documentation, coding standards, and payer requirements Identify discrepancies, trends, and areas of risk through data analysis and reporting Collaborate with clinical, compliance, and finance teams to address audit findings and implement corrective actions Ensure data integrity within the EHR system to support accurate billing and reporting processes Required Qualifications Education: Bachelor's degree in finance, Accounting, Healthcare Administration, or a related field required Experience: Minimum of 5 years of experience in billing, revenue cycle, or finance Leadership: At least 1–3 years of supervisory or leadership experience preferred Industry: Experience in healthcare or behavioral health billing strongly preferred Skills: Strong attention to detail and accuracy; advanced analytical and problem‑solving skills; demonstrated ability to lead and develop a team; knowledge of billing systems, electronic health records, and payer requirements; strong organizational and time‑management skills; effective written and verbal communication skills Compensation and Benefits Annual salary range: $85,000 – $100,000 Paid vacation Paid sick time 12 paid holidays Medical Vision 403(b) plan Life insurance Long‑term and short‑term disability Employee assistance program (EAP) Family medical leave Benefit options and eligibility vary by full‑time and part‑time positions. Compensation within the posted salary range varies based on experience, skills, education, and performance at the time of the offer. Mental and Physical Demands Ability to analyze and solve practical problems, managing multiple variables in complex situations Effective communication skills, both verbal and written, with internal and external stakeholders Interpret and apply written and verbal instructions Ability to perform essential functions in a primarily sedentary environment with extended computer use Manual dexterity for typing and operating standard office equipment Movement within and between work locations, as needed Ability to lift up to 25 pounds occasionally Visual acuity required for reviewing documents and screens, with or without reasonable accommodation Work Environment This role operates within a professional office environment and requires regular collaboration with internal departments and external stakeholders. The position may involve occasional meetings and cross‑functional coordination. The Billing Manager is expected to maintain a high level of professionalism, confidentiality, and accountability. Equal Opportunity Employment Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ada S McKinley Community Services Inc