Client Advisor - Bal Harbour

Client Advisor – Bal Harbour Boutique We are currently seeking a Client Advisor to join our Bal Harbour boutique. In this role, you will be responsible for building client relationships within the luxury market, while achieving goals through our company values. Key Responsibilities & Tasks Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth and development. Surpass client expectations by providing an outstanding, personalized customer service, founded on enduring and meaningful relationships. Showcase deep knowledge of LOEWE’s products and the brand’s history and heritage. Exceed individual Key Performance Indicator (KPI) targets by delivering top-tier customer service. Utilize CRM tools effectively to gather valuable customer data for personalized client engagement and future opportunities. Foster a culture of collaboration and open communication with colleagues to enhance the working experience and maintain a positive workplace environment. Ensure both the sales floor and stockroom are well organized per company policy. Contribute to the visual presentation of products, adhering to LOEWE’s standards. Uphold LOEWE’s image standards and guidelines. Adhere to all company policies and procedures. Record all pertinent customer information accurately in the database. Actively promote store events via email, phone, and personalized notes. Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, or client inquiries. Consistently address any client-related issues, including shipping and alterations. Play a role in general housekeeping and store image upkeep. Support shipping and receiving and inventory control as requested. Key Qualifications & Skills Possess over three years of luxury fashion sales experience within a retail environment. Demonstrate a proven history of exceeding both individual and store targets while building enduring relationships with customers and colleagues. Exhibit exceptional communication skills, both verbally and in writing, and the ability to manage multiple tasks simultaneously. Display strong organizational skills and follow-through. Embrace a team-oriented mindset with a strong desire to collaborate effectively. Thrive in a dynamic and fast-paced work environment. Show high adaptability and cater to different customer needs. Be open to working a flexible schedule, including evenings, weekends, and holidays, based on business demands. Foreign language knowledge is a plus but not required. Employee Benefits Our benefits package includes medical insurance, bonus structure, paid time off, holiday pay, 401(k), automatic employee contribution, and more. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions. #J-18808-Ljbffr LVMH Group