Senior Helpdesk Technician - Hybrid IT Support Pro
RSUI Group
RSUI Group, Inc. is looking for a Sr. Helpdesk Technician to join our onsite helpdesk team in Atlanta, Georgia. The role entails serving as an escalation point for technical issues and ensuring timely resolutions. The ideal candidate should possess strong technical knowledge of Microsoft products, especially Windows and Microsoft 365, and have a strong customer-service orientation. With responsibilities including managing the ServiceNow ticket queue and diagnosing various tech issues, this position requires both technical skills and meticulous attention to detail. Join us and support our team-oriented culture in a hybrid work setting. #J-18808-Ljbffr RSUI Group
Vacancy posted 3 days ago
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