Clinical Resource Specialist, Wound (Raleigh, NC)
Smith+Nephew
Overview Clinical Resource Specialist - Wound Accountable for self-performance as outlined in annual objectives and measures; is flexible to the needs of the business; is technically proficient, interacts with accounts, follows organizational priorities, and maintains a high level of professionalism. This position reports to the Clinical Business Manager and is responsible for executing the educational and clinical initiatives that support the business objectives and field activities of the sales force. This role identifies the needs of different customer groups, analyzes expectations, interprets key issues, and generates potential solutions. Drives adoption, safe and effective use of products in collaboration with sales, marketing and medical education programs. Reviews and analyzes customer needs assessments with AM and DM to ensure alignment. Responsibilities Structures a customized coverage plan in partnership with the CBM for evaluating, converting, penetration accounts, and HHA headcount. Participates with AM in meetings with HCPs and institutional decision makers. Builds relationships with physicians, clinicians, and other HCPs to identify new opportunities that advance wound care practices and knowledge. Influences the integration of advanced wound care into practice. Performs ongoing comprehensive assessments to determine field activities and customer-focused events/programs, ensuring alignment with the business plan, priorities and objectives. Works with business partners to identify and apply best practices with customers and colleagues to achieve business results. Maintains competency in clinical resource utilization and business processes. Commits to professional development and product knowledge, and adapts to new situations and opportunities. Must be able to travel up to 80% and may include overnight and/or weekend work. Requirements Bachelor’s degree in Nursing, Allied Health, Business or healthcare-related science. Registered Nurse or relevant clinical RN license. Wound Care Certification (may be achieved within 1 year of hire). Five years acute care experience required; Critical Care background, Wound Care experience preferred. Fluent in MS Office. Solid business acumen. Adaptable to a fast-paced, changing environment with a positive, change-agent mentality. Strong interpersonal skills with ability to influence and negotiate. No direct supervision responsibilities with this role. Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our Talent Community. We\'re more than just a company — we\'re a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer. #J-18808-Ljbffr Smith+Nephew
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