Administrative Assistant

Administrative AssistantEast Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full-time Administrative Assistant to support our management team, with a primary focus on the Sales Department, followed by the General Manager, Service, and Parts departments.We represent the following brands in our East Bay location: Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, and CF Moto.We value long-term relationships with our customers and are seeking candidates with a great attitude, outstanding work ethic, and bilingual (Spanish/English) skills.QualificationsProficiency in Excel, Word, and general computer literacy requiredBilingual (Spanish) preferredOrganized, detail-oriented, and able to multitask in a fast-paced environmentComfortable handling confidential informationProblem-solving mindset with willingness to learn new systems and processesKey Responsibilities(Primary focus on Sales support, with additional support to GM, Service, and Parts as needed)Sales & Administrative Support:Provide administrative support primarily to the Sales Manager and sales teamAnswer, screen, and direct incoming phone callsTrack incoming calls using ExcelGreet customers and direct them to the appropriate departmentAssist customers in person and over the phoneLearn and support sales and delivery processes; coordinate with delivery driver to ensure timely and accurate deliveriesMaintain CRM system and update customer information in real timeMaintain showroom displays and sales materialsDevelop familiarity with product linesGeneral Administrative Duties:Perform clerical duties such as filing, photocopying, scanning, and data entryOrganize office processes and maintain accurate recordsSupport managers across departments as needed (GM, Service, and Parts)Handle general office requests and assist with day-to-day operationsOperate office equipment including printers, scanners, and fax machinesService & Parts Support (as needed):Assist with greeting service customers and scheduling appointmentsProvide basic support with service documentation and customer communicationHelp coordinate parts orders and track items when neededSupport service team with administrative follow-up tasksBenefitsMedical, dental, vision, life, accident, hospital, and critical illness insurance401(k)Paid Time Off (PTO)Job TypeFull-time