Community Manager - TM

Property Manager – High-Rise Residential Location: New York, New York Work Model: On-site with standard business hours (availability outside 9–5 as needed) Compensation: $110,000–$120,000 comprehensive benefits About the Role Our client is seeking an experienced Property Manager to oversee a large, high-rise residential property with over 500 units and ground-floor retail. Lease up and NY rent stabilized experience is required. Role Responsibilities & Required Experience Oversee daily operations, resident relations, and overall community experience for a New York residential property (500 units), collaborating closely with on-site management, operations, and maintenance teams Bring 7-10 years of proven community or property management experience in a large-scale NYC residential setting, with strong working knowledge of building operations, maintenance coordination, and NYC real estate regulations Manage Accounts Receivable with a focus on rent collections, delinquency reduction, and accurate entry of lease charges; prepare budgets, forecasts, and detailed financial reporting (budgets vs. actuals) Manage move-ins, move-outs, unit turnovers, resident retention initiatives, and lease renewals while ensuring policy compliance and high customer service standards Handle resident issues professionally and empathetically, including difficult situations and enforcement of policies, while remaining calm under pressure and during emergencies Track performance metrics, create reports on short timelines, and maintain a high level of organization using Yardi or similar property management software, Microsoft Excel, Word, and Outlook Monitor and respond to online reviews and resident feedback platforms to protect and enhance the property’s reputation Experience with affordable housing programs such as Section 8, LIHTC, City FHEPS, or similar is preferred, along with the ability to prioritize, adapt, and deliver results in a fast-paced environment Property Profile Mix of affordable and market-rate housing Robust amenity package Team Structure: Oversees on-site management and operations staff, collaborates with union and non-union teams, and reports to senior property leadership. Culture & Growth Collaborative, team-oriented environment Organization values internal promotion and long-term career growth Ideal candidate is adaptable, professional, and eager to learn the company’s operating style Benefits Snapshot 401(k) with employer contribution Medical, dental, and vision Pre-tax transit benefits Generous PTO, sick time, holidays This position requires authorization to work in the U.S. This position is unable to sponsor H1Bs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.aa415a4b-8b21-40fc-a65c-70d2b25ca29a