Account Manager

Job Description

Job Description

At MD Building Services, our client relationships are the top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.

The ability to speak Spanish and Portuguese would be a be an advantage.

Our ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given a vehicle for official use and a tremendous opportunity for advancement within this fast-growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward.

Responsibilities

• Be the lead point of contact in all matters concerning client needs and concerns.
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their need
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
• Train new hires and build lasting relationships with employees
• Develop, training methods and employee retention programs

Skills

• Proven work experience as an Account Manager or relevant role
• Janitorial custodial or cleaning experience in a Supervisory capacity
• Demonstrable ability to communicate with and train employees to the highest professional standards.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Strong verbal and written communication skills

Job Type: Full-time

Salary: $50,000.00 per year

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Travel reimbursement

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Supplemental pay types:

• Commission 
• Yearly bonus

Travel requirement:

• Travel

Ability to commute/relocate:

• Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person