Automotive Service Advisor

Automotive Service Advisor

Tate Boys Tire & Auto Service Trusted Since 1936

Tate Boys Tire & Auto Service has proudly served our community since 1936. We specialize in everything that rolls from passenger and light truck tires to medium truck, industrial, agricultural tires, plus mechanical repairs like brakes, suspension, and engine diagnostics.

Tate Boys is part of Sun Auto Tire & Service, a leading national provider of automotive services with a family of trusted brands across the country. From coast to coast, we are committed to integrity, excellence, and developing our team.

Compensation

$60,000 $80,000 per year, depending on experience

Why You'll Love Working Here

• Competitive bi-weekly pay
• Sundays Off guaranteed!
• Paid vacation and sick time
• 6 paid holidays
• Medical, dental & vision insurance
• Company-paid life insurance
• 401(k) retirement plan with company match
• Tuition reimbursement develop your skills while you work
• Employee discounts on services for you & your family
• Career growth opportunities we promote from within!

What You'll Do

As a Service Advisor, you'll be the face of the shopconnecting customers with solutions and ensuring their vehicles stay safe and reliable.

Your daily responsibilities include:

• Warmly greeting customers in person and by phone using our professional standards
• Listening carefully to customer concerns and thoroughly documenting their needs
• Reviewing service history, inspecting vehicles, and verifying repair requirements
• Recommending products and services confidently and clearly
• Accurately preparing quotes, timelines, and repair orders
• Communicating status updates throughout the day
• Reviewing completed work, explaining warranties, and handling checkout
• Following up on declined services and completed repairs to ensure satisfaction
• Tracking all returns, warranty parts, and core parts for each customer
• Supporting the team with other duties as needed

What You Bring to the Team

High school diploma or equivalent Must be at least 18 years old Prior experience as a Service Advisor highly preferred but not required Professional appearance and strong customer service skills Ability to work in a process-driven environment Valid driver's license (or ability to obtain within 30 days of hire) Ability to work a minimum of five days per week, including Saturdays (but never Sundays!)

Ready to Build a Career You Can Be Proud Of?

Join a team where you'll be respected, supported, and given the tools to succeedwhile earning $60K$80K per year and enjoying Sundays off to recharge.

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.