Compliance Specialist

Job Description As a Compliance Specialist, you will coordinate and support external client audits by gathering and organizing requested documentation and participating in audit discussions. You will manage and review client exception reports, ensuring issues are addressed and resolved in a timely manner. Additionally, you will respond to ad hoc client requests related to compliance and reporting. Responsibilities Conduct internal audits and compliance testing to ensure processes are being followed. Identify areas for improvement and help strengthen internal audit and testing processes. Monitor call recording and voice‑to‑text reports to ensure compliance standards are met. Track and ensure completion of required employee training. Maintain and update internal policies and procedures as needed. Collaborate with teams across the organization to support compliance initiatives and address client concerns. Essential Skills 3–5 years of experience in a compliance, audit, banking, or accounts receivable environment. Proficiency in Excel and Microsoft Office tools. Strong organizational skills with the ability to manage multiple priorities. Excellent communication skills, with the ability to interact confidently with both internal teams and external clients. Detail‑oriented with strong analytical and problem‑solving abilities. Comfortable working in a fast‑paced, evolving environment. Ability to use sound judgment and handle sensitive information with discretion. Additional Skills & Qualifications Bachelor’s degree preferred, but equivalent experience will also be considered. General understanding of systems and technology used to support reporting and compliance processes. Experience in banking or accounts receivable is a plus. Work Environment This role requires you to work 5 days in the office, with hours from 8am‑5pm Monday through Thursday, and 8am‑4pm on Friday. You will be reporting directly to the compliance manager. The company operates primarily in B to C collections, focusing on credit card collections. Job Type & Location This is a Contract to Hire position based out of Pasadena, MD. Pay and Benefits The pay range for this position is $28.85 - $36.06/hr. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&DD for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Pasadena, MD. Application Deadline This position is anticipated to close on May 29, 2026. Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI) We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr Aston Carter