Audiology Assistant - Posting for Southern New England ENT Employees Only - 4257

Audiology Assistant

This posting is only for current Southern New England ENT employees. Positions will be offered in New Haven, Middletown, Cheshire, and Guilford.

The Audiology Assistant is an integral part of the ENT patient care team. Under the direction of the Physician or Advance Practice Healthcare Provider, the Audio Tech performs comprehensive hearing tests, and tympanometry, and assists the providers to assure each patient is provided timely and effective care. The Audio Tech maintains strict patient confidentiality at all times. The Audio Tech may also perform general clerical or administrative duties as directed.

Responsibilities

• Welcome patient to the practice and escort patient to the exam room. If patient is new to the practice, perform introductions.
• Interview patient to verify reason for visit, obtain medical information, measure patient's vital signs as needed.
• Document all patient information obtained in the Electronic Health Record according to policies and procedures for EHR use.
• Confirm and record current medications strength and frequency and pharmacy of choice.
• Assure all documentation, results, reports pertinent to the visit are available to the provider for review with the patient.
• Perform routine or diagnostic comprehensive hearing test and/or tympanometry under the direction of a licensed healthcare provider; provide reports to the healthcare provider and/or Audiologist for review.
• Prepare treatment rooms, keeping them clean and stocked.
• Clean and sterilize instruments. Dispose of contaminated supplies appropriately.
• Manage patient messages (telephone encounters) as delegated by licensed clinical staff/provider.
• Maintain effective and organized systems to ensure timely workflow for patients and providers. Notify reception staff of any anticipated service delays.
• Verify the MH medical record number is listed in the patient's demographic information. Obtain and enter MRN from the Results system if necessary.
• Schedule patient appointments as indicated.
• Prepare patient referrals / authorization for specialist and hospital services.
• Maintain BLS certification, or obtain within six months of hire

Minimum Qualifications

• High School diploma or equivalent
• Experience in a patient care environment as either an Audio Tech, Medical Assistant, CNA, EMT
• Knowledge of medical terminology and medications
• Excellent customer service and communication skills
• Willingness to obtain BLS certification within six months of hire

Preferred Qualifications

• One year of experience performing hearing tests in a physician practice
• One year of experience working with electronic health records
• Active BLS certification

Comprehensive Benefits Offered

• Competitive and affordable benefits package
• Shift Differentials
• Continuing Education assistance
• Tuition reimbursement
• Student Loan relief through Fiducius
• Quick commute access from I-84, Route 9 and surrounding areas

About Middlesex Health

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Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.