Outbound Warehouse Supervisor

Outbound Warehouse Supervisor

Focused on the electrical and network infrastructure markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop. If you're looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!

We are looking for a full-time experienced and motivated Outbound Warehouse Supervisor to support operations at our Reese Blvd Distribution Center in Huntersville, NC on our first shift (7:00am-3:45pm). You'll thrive in a fast-paced, team-oriented environment that values leadership, efficiency and collaboration. Perks include monthly performance bonuses and a climate-controlled warehouse for year-round comfort.

Responsibilities:

• Provide direct supervision and leadership to warehouse personnel across assigned departments (Inbound, Packaging, Outbound)
• Maintain a consistent and visible presence on the warehouse floor, setting expectations for safety, productivity, accuracy, and conduct
• Assign daily work, balance labor based on volume and priorities, and ensure operational coverage
• Audit, review, and approve employee timecards, including attendance exceptions, overtime, and schedule adherence
• Partner with Management to manage staffing needs, coverage gaps, and labor efficiency
• Serve as the first line of defense in employee performance management and discipline, including:
• Coaching and corrective conversations
• Verbal and written warnings in accordance with company policy
• Timely documentation of performance, attendance, and conduct issues
• Escalate disciplinary actions, investigations, and complex employee relations matters to Management and Human Resources as required
• Enforce company policies, safety standards, and workplace rules consistently and fairly
• Conduct safety observations and ensure compliance with material handling, equipment, and facility safety requirements
• Ensure accurate execution of picking, packing, shipping, receiving, and inventory transactions using the Warehouse Management System (WMS)
• Review and address order accuracy issues, inventory discrepancies, and process breakdowns
• Support and validate cycle counts, physical inventories, and audit activities
• Train, coach, and develop Warehouse Leads and Associates, including onboarding and cross-training
• Provide performance feedback and input into employee evaluations and development plans
• Collaborate with Managers and cross-functional partners to drive continuous improvement initiatives
• Maintain cleanliness, organization, and operational discipline in all assigned work areas

Basic Qualifications & Skills:

• High School Diploma or equivalent
• Forklift certification preferred (or willingness to obtain)
• 5+ years of distribution center experience, including demonstrated leadership or supervisory responsibilities
• Proven experience supervising employees in a warehouse or operations environment
• Strong working knowledge of warehouse management systems (WMS)
• Excellent problem-solving skills
• Strong math, reading, and analytical skills
• Effective written and verbal communication skills
• Ability to lead with consistency, fairness, and accountability
• Willing to work overtime when necessary
• Ability to lift heavy objects and perform physical tasks
• Prolonged standing and walking
• Visual acuity to distinguish detail, color, and other characteristics of material and objects
• Finger/wrist dexterity for computer keyboard use or handling/packaging product
• Comfortable working around material handling equipment in a fast-paced environment