Accounts Receivable and Collections Specialist

Accounts Receivable and Collections Specialist

Location: Greensboro, NC

Pay: $27.00 per hour
26-10982

Job Summary

The Accounts Receivable and Collections Specialist supports cash flow and liquidity by managing timely collection of outstanding customer balances. This role performs collection activities, analyzes aging reports, identifies credit risks, and maintains accurate accounts receivable records using SAP and related financial systems. The position works closely with Credit Management to support payment posting, credit holds and releases, reporting, and compliance with established collection procedures.

Job Responsibilities

• Contact customers by email and phone to collect overdue balances using established pre-dunning and dunning procedures.
• Follow credit management guidelines and applicable collection requirements.
• Prepare, maintain, and update collection reports to track account status and collection progress.
• Analyze customer accounts using SAP tools and financial reporting systems to support Credit Management activities.
• Review aged accounts receivable balances, identify potential risks, and prepare risk analysis reports.
• Support accurate posting and reconciliation of incoming customer payments.
• Maintain credit holds and process credit releases in accordance with established procedures.
• Generate and review system reports related to accounts receivable and credit management.
• Identify collection trends, investigate account discrepancies, and support timely issue resolution.
• Maintain accurate customer account records and follow applicable policies and procedures.

Job Requirements

• Minimum 2 years of experience in accounts receivable or accounting using a computerized matching system.
• Minimum 2 years of experience in credit and collections.
• Strong understanding of accounts receivable processes, credit management, collections, and basic accounting principles.
• Basic understanding of legal requirements related to accounts receivable collections.
• Proficiency in SAP financial systems and credit management tools.
• Working knowledge of PLQ, BPM, On Demand, and Share Drive AR systems.
• Proficiency with Microsoft Office applications and general computer-based financial systems.
• Strong analytical skills, including the ability to identify trends, prepare reports, and resolve account issues.
• Effective negotiation, written communication, and verbal communication skills.
• Strong attention to detail and ability to maintain accurate financial records.

Education

• Associate degree in Accounting or Finance, or equivalent relevant experience, required.

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or View phone number on click.appcast.io.