Bilingual Sales and Service Specialist

Full‑time position (≈40 hours/week) located in Georgetown, DE at 21035 Dupont Blvd. Must be available during branch operational hours (no Sundays). Requires fluency in Spanish, with ability to read, write, and speak the language. Responsibilities Assist clients with teller transactions accurately and in accordance with bank policy and procedure. Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement. Advance personal knowledge of sales techniques and utilize the CRM system and other resources to foster relationship‑building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships. Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities, and maintain flexibility between performing sales and teller transactions. Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits. Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems. Education and Experience High School Diploma or equivalent (Required). 1 or more years customer service or sales experience (Required). 6–12 months cash handling experience (Preferred). Compensation Hourly rate: $18.56–$29.38. Eligible for a short‑term incentive compensation plan subject to individual and company performance. Benefits Medical plans with prescription drug coverage; flexible spending account or health savings account; dental and vision insurance; life insurance; 401(k) program with employer match; Employee Stock Purchase Plan; paid time off, holiday pay, and paid volunteer time; disability insurance; maternity and parental leave; adoption assistance; educational assistance; robust wellness program with financial incentives. Equal Opportunity Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future. #J-18808-Ljbffr