Senior Property Maintenance Technician

Job Description

Job Description

About Us

"Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.

Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel.

The Senior Property Maintenance Technician provides support and expertise to other Service Technicians while assisting in the general maintenance and upkeep of our properties. This individual helps train and develop technicians, while supporting residents through the timely completion of maintenance service requests.

• Primary Work Location: Sioux Falls Region
• Work Environment: On-Site
• Work Schedule: Monday - Friday | Standard hours
• Work Type: Full Time (40 hours/week)

• Serve as a technical expert, providing guidance and assistance to Service Technicians.

• Partner with the Community Manager Float to onboard and train new Service Technicians through hands-on coaching and skill development.

• Float across properties to fill staffing gaps, offer specialized expertise, or support team members with complex tasks.

• Attend and actively participate in Technical Regional Trainings.

• Act as the regional subject matter expert, offering operational support to Service Technicians and Community Managers as needed.

• Provide regular updates to the Regional Manager regarding property needs and issues.

• Prepare and distribute Weekly Review Reports detailing regional work order activity.

• Monitor and manage key performance indicators (KPIs), including: Work Order Days to Completion (turns, resident, internal), Resident Satisfaction Surveys (Move-In, Maintenance) and Curb Appeal Surveys

• Maintain and oversee the regional on-call program calendar to ensure adequate coverage.

• Prioritize commercial work orders and support Commercial Technicians as needed.

• Support Capital Expenditure (CapEx) projects by coordinating tasks and aligning with the Regional Facilities Manager on scope, budget, and timelines.

• Contribute to the preventative maintenance program through regular inspections and proactive issue resolution.

• Assist with planning and executing unit turnovers, particularly at month-end.

• Help Service Technicians maintain clean, organized shops and mechanical rooms.

• Conduct regular regional tool inventory checks.

• High school diploma or equivalent required; Associate’s degree preferred

• Minimum of 5 years of experience in a service technician or related maintenance role

• Proficiency with basic computer applications, including Microsoft Outlook, Teams, and AppFolio

• Valid driver’s license and access to reliable transportation

• Required Certifications (either currently in possession or willing to obtain within six months of employment):

  • Boiler’s License

  • EPA Certification

  • CAM-T (Certified Apartment Maintenance Technician)

Our salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.

At Enclave, we’re proud to offer a comprehensive benefits package that supports your personal well-being, professional growth, and financial future.

Financial Wellbeing

• Competitive pay with ongoing performance review
• Role specific bonus potential and/or commission programs
• 401(k) with company match
• Various supplemental insurance options
• Employee referral program
• Housing allowance program

Health & Wellness

• Medical, dental & vision plans
  Company-paid life & disability insurance
• Health Savings Accounts (HSA) with employer contribution
• Dependent Care Flexible Spending Accounts (FSA)
• Mental health resources & employee assistance programs
• Paid bereavement & parental leave program
• Paid Time Off (PTO) plans, paid holiday and volunteer programs

Career & Culture

• Tuition reimbursement and leadership development opportunities
• Team-building and community engagement opportunities
• Employee recognition programs
• Supportive, values-driven work environment
• Regular team member feedback surveys to drive workplace improvements

At Enclave, we build more than spaces—we build rewarding careers. Join a team where your growth is supported, your contributions are valued, and your future is invested in.

Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.