General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
65000-68000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
65000-68000
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Ocoee, FL vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Gotha, FL8 days ago - ...Assistant General ManagerThe Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic...SuggestedWork at officeNight shiftWeekend workAfternoon shift
Urban Air Adventure Parks
Winter Garden, FL5 days ago - ...college tuition assistance, valuable job training, and retirement benefits.Let's talk. Make your move.Requirements:The Assistant General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer...SuggestedShift work
McDonald's
Winter Garden, FL5 days ago - ...Assistant General Manager 12195 S Apopka Vineland Rd, Orlando, FL ID#P1-2663254-1 Are you looking for an opportunity for growth and have some management experience? Are you a natural leader, set high standards for yourself and your fellow team? Pizza Hut could be...SuggestedTemporary workFlexible hoursNight shiftWeekend work
Pizza Hut
Gotha, FL3 days ago $48k - $60k
...Assistant General ManagerAs an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your...SuggestedWork experience placementImmediate startShift workTaco Bell
Winter Garden, FL3 days ago- ...Assistant General Manager15504 Stoneybrook W Pkwy, Winter Garden, FL ID#P1-2663201-1Are you looking for an opportunity for growth and have some management experience? Are you a natural leader, set high standards for yourself and your fellow team? Pizza Hut could be the...Flexible hoursNight shiftWeekend work
Pizza Hut
Winter Garden, FL5 days ago - ...Assistant General Manager Opportunity Ready to take your career in restaurant management to the next level? Our KBP Inspired franchise location is seeking a dynamic and motivated Assistant General Manager to join our Arby's team. If you're passionate about leadership...Shift workNight shift
Arby's
Winter Garden, FL1 day ago - ...Assistant General Manager- Winter Garden Club Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? CR Fitness is looking for a motivated and energetic Assistant...
Crunch Fitness
Winter Garden, FL5 days ago - ...Assistant General Manager Windermere, FLDo you want access to benefits on day one of employment? What about 100% free college tuition? At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor, and Mas Value. If you want Mas in your life with a career at Taco Bell read...Flexible hoursNight shiftWeekend work
Taco Bell
Windermere, FL3 days ago $52.42k - $61.59k
...Assistant General ManagerFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU... ...back resultsLead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three...Shift workMcDonald's
Windermere, FL3 days ago- ...Restaurant General Manager Opportunity At Arby's Are you an experienced restaurant leader with a proven record of driving results and delivering exceptional guest experiences? Do you excel in a fast-paced, customer-focused environment? If so, consider the opportunity...Shift workNight shift
Arby's
Ocoee, FL1 day ago - ...Full-time Description JOB SUMMARY : Leads a designated store responsible for driving profitable sales by implementing and managing business growth strategies in the following key areas; talent management, customer service excellence, store merchandising and cleanliness...Full timeTemporary workWork at officeLocal areaAll shiftsDay shift
Links Car Wash
Winter Garden, FL5 days ago - ...General ManagerManages and assumes responsibility for all functions of a Papa John's restaurant to ensure high-quality products and... ...accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies,...Local area
Papa John's
Winter Garden, FL4 days ago - ...Jersey Mike's "A Sub Above" Jersey Mike's Subs is looking for Managers. Become part of Jersey Mike's vibrant organization! Grab... ...energy and come grow with us! Additional Job Requirements General Managers are responsible for the complete and total management...Local area
Jersey Mike's Subs
Windermere, FL1 day ago - ...General ManagerYour Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment...Work at office
RaceTrac
Winter Garden, FL4 days ago - ...Why Wendy'sThis is your Wendy's. As a General Manager, you oversee all people and operation for your Wendy's restaurant. We're counting on you to create and sustain a fun, inviting work environment and to model Wendy's core values every day.You and your leadership team...Flexible hours
Wendy's
Windermere, FL2 days ago - ...work anniversaries!JOB DUTIES• Responsible for recruiting, interviewing, hiring, training, development, and retention of all staff• Manages all new hire training, on-going training of all existing staff, and ensures all compliance training is up to date by utilizing the...Full timeWork at officeWorldwideFlexible hoursShift workNight shiftAfternoon shift
Cinépolis Cinemas USA
Winter Garden, FL5 days ago - ...college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer...Temporary workLocal areaFlexible hoursShift work
McDonald's
Winter Garden, FL5 days ago - ...individuals that want to help improve the lives of others through health, fitness and community! Is that you? Apply today! General Manager Responsibilities The General Manager is responsible for overseeing all aspects of studio operations, sales performance, and...Hourly payTemporary workWork at officeFlexible hoursShift workAfternoon shift
Spartan Fitness Holdings
Ocoee, FL5 days ago - ...Restaurant General ManagerIt's the calling of our Restaurant General Managers to naturally be REAL in how they operate their restaurant. You know who you are - a natural leader and you love putting together a winning team. You're all about teaching new skills and motivating...Full timeShift work
Five Guys
Winter Garden, FL5 days ago - ...The Hiller Companies, LLC has an immediate opening for General Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions...Temporary workFor contractorsFor subcontractorImmediate start
The Hiller Companies
Ocoee, FL14 hours ago - ...General Manager You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You...Work experience placementFlexible hoursShift workNight shiftDay shift
Domino's Franchise
Winter Garden, FL2 days ago - ...General ManagerThe General Manager is passionate and upholds the brand's culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations...Local areaNight shiftWeekend work
Kalo Companies
Ocoee, FL3 days ago - ...Responsible for all budgets: labor, material, admin. Manage account receivables Review monthly reports, and understand... ...The above statements are intended to describe the general nature and level of work being performed by people assigned to...Work at officeLocal area
U.S. Lawns
Windermere, FL3 days ago $75k
...First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and...Full timeRemote workCrash Champions
Orlando, FL9 days ago- ...Job Description Job Description Summary of Position: The LIME Assistant General Manager is responsible for overseeing all aspects of restaurant and leading the Lime Fresh Mexican Grill team when the General Manager is otherwise occupied. This includes the day...Shift work
Lime Fresh Mexican Grill
Winter Garden, FLa month ago - Domino's in Windermere is seeking a General Manager to oversee store operations and ensure customer satisfaction. The ideal candidate will manage staffing, cost controls, and maintain store cleanliness. You'll need strong judgment, math skills, and the ability to multitask...
- ...Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course... ...successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations...Full timeWork experience placementFlexible hoursShift workDay shift
Domino's Franchise
Winter Garden, FL9 days ago - ...The Opportunity: What We're Looking For: ~3-5 years in management positions (preferably restaurant experience, including full service... ...training Paid time off earned after six months as a General Manager First year: 5 days of PTO; Two or more years: 10 days...Weekly payFull time
Flippers Pizzeria
Windermere, FLmore than 2 months ago $62.9k
Overview General Manager role at McDonald’s. Join to apply for the General Manager role at McDonald’s. Flexible scheduling with a focus on valuing employees. McDonald’s offers a job combo that fits YOU. Benefits Competitive pay from $62,900 per year to $73,905 per year...Full timeFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
Related searches
- general manager Ocoee, FL
- general manager mine Ocoee, FL
- hvac general manager Ocoee, FL
- mcdonald general manager Ocoee, FL
- general manager fitness Ocoee, FL
- general manager fast food Ocoee, FL
- general manager aviation Ocoee, FL
- applebees general manager
- general manager customer service
- general operations manager