Staff, Data Product Manager

Role Description

We are seeking a Staff, Data Product Manager to lead the strategy, development roadmap, and lifecycle of our data products and platforms. In this role, you will work at the intersection of data, technology, and business to unlock the value of data across the organization. You’ll define the roadmap for data solutions, collaborate with cross-functional teams, and ensure data products are scalable, reliable, and user-friendly. Together we’ll turn fragmented, raw data into structured, usable assets that drive decision-making, automation, and personalization across teams. You’ll ensure the right data is accessible, trustworthy, and actionable to power everything from executive insights to predictive models. You’ll bridge the gap between technical teams who build data infrastructure and business teams who rely on it, aligning data strategy with business goals. In short, you will turn data into our most valuable asset to drive business growth.

Responsibilities

• Define and own the vision, strategy, and roadmap for data products (e.g., dashboards, data platforms, model features and enhancements, etc) that support data-driven insights, decisioning, and actions.
• Act as the bridge between data engineers, data scientists, analysts, and business stakeholders to translate business needs into data solutions.
• Develop product requirements and user stories focused on data access, usability, performance, and quality.
• Prioritize data initiatives based on business impact, technical feasibility, and data availability.
• Ensure proper data governance, privacy, and compliance practices are followed.
• Ensure teams have self-service access to GTM data via platforms, tools, and interfaces.
• Monitor and improve data quality, reliability, and user adoption of data tools and features, providing regular reporting on effectiveness and areas for improvement.
• Define and track success metrics for data products, ensuring they meet business and technical goals.
• Foster a culture of data-driven decision making by making data products intuitive and accessible.
• Partner with finance, product, and sales teams to ensure that data products serve the needs of our internal customers.
• Stay informed about industry trends, tools, and best practices in data product management and data enablement.
• Develop training materials to empower teams across the organization to use data effectively for decision-making, campaign execution, and customer engagement.
• Lead initiatives to improve data literacy across teams, ensuring that data is accessible, understandable, and actionable.
• Identify opportunities for innovation in how we leverage data, driving new methodologies and technologies to enhance data utilization and customer experience.

Qualifications

• 8 years of experience in product management, engineering, or analytics with a focus on data products, analytics platforms, or data infrastructure, with a preference for direct experience supporting GTM or sales analytics in a SaaS environment.
• Strong understanding of data platforms, data pipelines, and analytics/BI tools (e.g., AWS, Snowflake, DBT, Tableau).
• Proficiency with SQL and familiarity with data modeling concepts.
• Experience working with data teams (engineering, analytics, and data science).
• Knowledge of data governance, privacy regulations, and data security standards.
• Strong communication and collaboration skills, with the ability to work across technical and non-technical stakeholders.
• Experience with agile product development methodologies.
• Strong project management skills, with the ability to prioritize and execute multiple initiatives simultaneously.
• Strong analytical and problem-solving skills with the ability to translate data insights into actionable strategies.

Desired

• Experience with GTM technology stacks (e.g., Salesforce, Gong, etc).
• Experience with AI products such as Claude, Cortex, Glean, Gemini.
• Experience with project management software such as Jira & Airtable.
• Knowledge of data governance and data privacy regulations (e.g., MNPI compliance).
• Advanced degree (MBA, Master’s in Engineering, Analytics, Data Management or related fields) is a plus.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• And much more

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $155,520 - $194,400.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800.
• Based in the San Francisco Bay area, California: $182,960 - $228,700.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 07/31/2026, but may change based on business needs.

Equal Opportunity Employer

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.