Chief Lending Officer

Job Description

*Amazing Opportunity with Credit Union 1*

Chief Lending Officer

Credit Union 1

Anchorage, AK

Postion Summary

The Chief Lending Officer Directs, coordinates, and establishes all credit union wide activities related to the extension of credit to the membership in accordance with established policies and procedures. Organizes, directs and supervises the Consumer Loan, Real Estate and Member Assistance departments. Contributes to the development of plans and strategies to meet the short & long-term strategic objectives for the credit union. At the direction of the President/CEO, oversees the

implementation of new credit union products and services and completes other special projects.

In all dealings with the public, members and employees responsibility or ownership is taken and

timely follow up is done on pending issues.

Essential Job Functions

Lending Operations

• Provides general direction and maintains control of the Consumer Loan, Real Estate

and Member Assistance Departments and of the credit union wide lending and

collection efforts in general to maintain a level of member service consistent with the

goals and objectives of the credit union. Makes recommendations to executive

management for changes to improve member service.

• Monitors the quality, mix and size of the loan portfolio and recommends changes to

loan programs and to lending and collections policies to maintain loan/share,

delinquency and charge-off ratios within target ranges as established in the budget

and annual plan and approved by the Board of Directors.

• Promotes organizational efficiencies to improve quality and quantity of member

service with technology, enhanced employee productivity, and communication.

• Responsible for the successful implementation and ongoing performance of all loan

production goals for the credit union.

• Identifies; researches; and evaluates new lending programs (consumer and real estate)

for credit union members and makes recommendations to executive management.

Assesses new programs for their potential for increased growth and expansion of the

loan portfolio, impact on the overall level of portfolio credit risk and cost

effectiveness.

• Coordinates, monitors, and controls the centralized consumer, real estate loan

administration, ancillary loan products and servicing systems. Ensures that systems

are efficient and effective, contribute to a high level of member service, and protect

the value of the credit union's loan portfolio.

• Contributes to the growth of the credit union and member satisfaction by assisting

members in resolving lending related problems. Handles member complaints and

problems in a tactful and courteous manner at all times.

• Approves or denies credit requests that exceed the lending authority of the loan

officer handling the loan application in the absence of the Vice President of

Consumer Loans.

Oversight Responsibilities

• Oversees the activities of the lending area of the credit union, including real estate,

consumer lending and the collection functions through the direct supervision of

Member Assistance Manager, Vice President of Real Estate and Vice President of

Consumer Loans.

• Supervises, organizes and coordinates the Consumer Loan, Real Estate and Member

Assistance Departments. Acts as the direct supervisor for these departments in the

absence of the manager. Fills in temporary "gaps" in staffing as necessary to ensure a

consistent, appropriate level of member service.

• Oversees the training and development of loan underwriters’ credit union wide, with

assistance from the Chief Operating Officer, or their designee.

Strategic Planning

• As a member of the executive team and senior management team, develops and

recommends plans and strategies to meet the credit union's objectives for service,

growth, volume and profitability. Works collaboratively with peers to ensure

consistent support of the strategic plan, mission statement and CU1 pledge,

demonstrating in daily interactions a commitment to the overall success of the

organization.

• In conjunction with the Vice Presidents and Managers, prepares, manages and

monitors the consumer, mortgage, loan insurance and collections budgets and

business plans.

• Identifies areas of cost savings and in conjunction with executive management seeks

to improve productivity.

Compliance

• Ensures lending systems, procedures and documentation are consistent with federal

and state laws and regulations.

• Must be registered with the National Mortgage Licensing System or become

registered within 90 days of hire.

• Is responsible for ensuring annual registration requirements for the position are met.
• Responsible for department’s participation in every aspect of the Record Retention

program. This includes the creation, identification, use, storage, and destruction in

accordance with the policy.

Other Duties as Assigned

• Community service is required of all management staff. While some may occur

during work hours with the permission of the President, some must also occur outside

of normal working hours, at a minimum of twice per year. Community service is

defined as serving on a non-profit board of directors, volunteer participation in

fundraisers for social services (other than occupying a seat at a Credit Union 1 paid

for table), and participation in other social services events. In addition, attendance at

management mandated events will be required.

• Meets the current standards as established for the department in the completion of all

assigned duties.

• Performs other duties as assigned.

Qualifications

• High school graduate or equivalent with a four-year degree in related field such as

business management, finance, accounting, economics, etc.

• 7-10 years of experience in a financial institution with at least five years in a senior

management position is also required. Experience in lieu of education will be considered.

• Must have excellent written and verbal communication skills.
• Must possess the ability to work well under pressure and be capable of working in a

tactful, diplomatic and effective manner with members, all levels of credit union

personnel, professionals serving the credit union and external auditors and regulators.

• Responsible for abiding and complying with the policy for compliance with the Bank

Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy

for compliance with office of foreign assets control laws and regulations (OFAC).

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