Program Support Assistant

Job Title

Program Support Assistant

Duties

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Major duties include but not limited to:

• Types and prepares a variety of letters, memorandums, statistical data, reports, etc. Typing from rough draft or material requires correct spelling and sentence structure to increase clarity and maintain format.
• Creates standard operating procedures and maintains data tracking systems for compilations and management of variety of programs within the nursing service as needed.
• Establishes and maintains subject matter files in accordance with the office agency policies and guidelines.
• Works in collaboration with Credentialing to monitor license renewals for APRN, RN and LPN staff members. Notifies staff members of expiring licenses and tracks renewal data.
• Provides administrative support/clerical assistance to the nursing service as needed and functions as liaison with other medical center services.
• Accompany the Nurse Recruiter at hiring events/recruitment opportunities and in speaking with various academic programs to include but not limited to; colleges, universities, student inquiries and other academic related events as needed.
• Tracks on-boarding candidates (Title 38, Hybrid Title 38, and Title 5) data to ensure they have completed VetPro/E-qip and to provide notification if additional follow-up is needed.
• Serves as a touch-point resource for on-boarding candidates from the time they are selected for a position to NEO date when handed off to the manager.
• Works closely with Public Affairs and Marketing on public advertisements to submit request for advertising in magazines and other online/paper platforms to market for open positions, testimonials, and other areas of advertising as required/needed.
• Prepares and duplicates a variety of handouts for interviews, student evaluation conferences, applicant packets, college visits and professional conventions.
• Provide assistance to HR, Occ Health, Credentialing, hiring managers, Nurse Recruiter to promote a seamless onboarding for the candidate.
• Possesses the ability to independently accomplish tasks using computer software and networks including Windows, Word, Excel, PowerPoint, Outlook and applicable HR software.
• Tracks onboarding data to include but not limited to Time to Hire data.
• Assist with collecting/obtaining consent for employee testimonials for advertisements, participating in inquiry and employee satisfaction interviews.
• Screens calls and personally fields calls when the requested information concerns routine and procedural requirements; supplies the requested information when the question concerns information the employee is familiar with or can easily get (e.g. status of reports, suspense dates, procedural requirements).
• Established various filing systems, index retrieval and follow through systems for recruitment and retention data.

Work Schedule: Monday-Friday 7:30am-4:00pm

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant/ PD139630

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized