System Administrator

Red Arch Solutions is a proven and effective small business IT integrator and consultant, recognized as a leading IT provider to the Federal Government, primarily focused within the Intelligence Community. We provide our customers with state-of-the-art tactical and strategic intelligence, systems, and software engineering solutions, solving some of the most pressing and unique intelligence community challenges related to national security. Our employees are exceptionally skilled professionals. We recruit individuals who are dedicated to collecting, analyzing, and disseminating critical information to national leaders. Our engineers design, develop, and deploy mission critical solutions to support our war fighters. We are also an official AWS Partner and are pleased to now offer Cloud Solutions Architecture and Engineering using Amazon Web Services. Position Overview Red Arch Solutions is seeking a highly adept and multifaceted Systems Administrator on our PRIME contract in Fort Meade, MD that will provide support for implementation, troubleshooting and maintenance of a variety of robust information technology systems for one of our premiere customers. Our System Administrator will manage IT system infrastructure and any processes related to these systems. Responsibilities Provide support for implementation, troubleshooting and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Manage the daily activities of configuration and operation of IT systems. Provide assistance to users in accessing and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Qualifications Active TS/SCI with polygraph. Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. 5 years of additional SA experience may be substituted for a bachelor’s degree. Salary range for this position: $142,000-158,000#CJ The Red Arch Solutions pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Determination of official compensation or salary relies on several factors including, but not limited to, level of position, job responsibilities, geographic location, scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements, alignment with local internal equity as well as alignment with market data. Red Arch Solutions Benefits Snapshot 100% paid employee healthcare premiums. CareFirst Advantage Best in Class Benefits. HaloScripts Concierge prescription medication service Generous PTO. 10 % 401K 6% match vested day one and up to 4% profit sharing contribution. Annualized bonus compensation. Spot bonuses for hard work. Tuition reimbursement. 529 College Saving Plan. College Loan Pay Back Program. 11 Paid Federal Holidays Generous Referral Bonuses. Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Have more questions about Red Arch? Email us at View email address on click.appcast.io #J-18808-Ljbffr