Dental Office Manager

Full Time Dental Office ManagerCrabtree Valley Dental is now hiring a Full Time Dental Office Manager in Raleigh, North Carolina!As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business, and operations professionals.We are seeking a high performing leader, excellent communicator, and problem solver who thrives on accountability, organization, and results with a patient-first mindset.Full Time Dental Office Manager ScheduleMonday through Friday 7:15am - 5:00pm60 minute lunchesDental Office Manager Job SummaryWithin the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.Full Time BenefitsCompetitive CompensationQuarterly Office Manager Bonus IncentiveQuarterly Growth Bonus IncentiveMonthly Employee Performance Incentive Program401KPaid Time OffPaid Company Holidays, Bereavement, and Jury DutyPaid Basic Life and AD&D insuranceMedical, Dental, and VisionShort Term DisabilityEmployee Referral Bonus ProgramPet InsuranceAccidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentivesAdditional Practice PerksPatient-centric community approachWork/life balanceOpportunity for career growthProfessional development and support with continuing educationStrong business and operational teamsEmployee Assistance Program for all employees and their householdResponsibilities• Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment• Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assignedQualifications• At least 5 years experience as a Dental Office Manager required• Proficient in dental performance management software, experience with Dentrix preferred• Strong understanding of marketing strategies, platforms, tools, and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management, revenue cycle, A/R (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)Equal Employment OpportunityStar Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.