Vice President of Business Development

Position Summary

Alert Disaster Restoration is seeking an experienced, results-driven Vice President of Business Development to lead business development and revenue growth initiatives throughout Central California. The Vice President of Business Development is responsible for developing strategic relationships, expanding the company's market presence, generating new revenue opportunities, and promoting Alert Disaster Restoration's restoration and reconstruction services. This position serves as a key representative of the company within the community, industry organizations, referral partner networks, and customer relationships. The position works closely with the Chief Operating Officer and other members of the leadership and operations teams to develop business opportunities, strengthen referral partnerships, support customer retention, and achieve the company's long-term growth objectives.

Essential Duties and Responsibilities

Business Development & Revenue Growth
• Develop and execute business development strategies aligned with company growth objectives and revenue goals.
• Generate new business opportunities through networking, prospecting, referrals, relationship development, community involvement, and other business development activities.
• Identify, pursue, and secure opportunities with insurance professionals, property managers, commercial clients, municipalities, contractors, community organizations, and other referral partners. • Develop and maintain a strong sales pipeline within the company's service area.
• Meet or exceed established sales, revenue, and business development goals.
• Identify opportunities to expand existing client and referral partner relationships.
• Collaborate with leadership and operations teams to maximize business opportunities and support successful project outcomes.
• Respond promptly to prospective customer inquiries and business opportunities, including emergency loss situations, to support customer acquisition and revenue growth. Client & Referral Partner Relationship Management
• Build, maintain, and strengthen professional relationships with clients, referral partners, community organizations, and industry stakeholders.
• Serve as a primary point of contact for prospective and existing customers throughout the business development and sales process.
• Provide exceptional customer service through timely communication, responsiveness, professionalism, and follow-through.
• Maintain regular communication with key referral partners and customers to strengthen relationships and identify new opportunities.
• Promote the company's reputation through professional, ethical, knowledgeable, and service-oriented interactions.
• Partner with operations and leadership teams to proactively address client concerns, resolve escalated issues, strengthen customer relationships, and support long-term client retention.
• Conduct on-site consultations with residential and commercial customers to assess needs, present appropriate solutions, and secure restoration and reconstruction opportunities.
• Maintain a strong understanding of customer needs, market conditions, competitive activity, and industry trends. Estimating, Proposals & Contract Management
• Prepare, review, present, and negotiate estimates, proposals, service agreements, and contracts within company guidelines.
• Analyze project scope, pricing, and anticipated profitability to support accurate and competitive recommendations.
• Coordinate with estimating, operations, and leadership personnel as necessary to ensure proposed work is accurately scoped and commercially viable.
• Ensure business development documentation, proposals, contracts, and related records are complete, accurate, timely, and maintained according to company standards.
• Follow established company procedures regarding pricing, contracting, approvals, and customer commitments.

Marketing, Networking & Community Engagement

• Represent Alert Disaster Restoration at networking events, industry functions, trade associations, educational programs, trade shows, community activities, and other professional events.
• Develop and maintain a strong professional presence throughout the company's service area. This person will need to attend after hours & weekend events as needed.
• Increase brand awareness and visibility through strategic networking, relationship development, community involvement, and other marketing initiatives.
• Deliver presentations, educational sessions, and other business development programs that promote the company's services, expertise, and capabilities.
• Identify opportunities for strategic partnerships, community involvement, educational programs, and other initiatives that support company growth.
• Maintain professional relationships with industry organizations and other stakeholders relevant to the company's business development objectives.

Reporting & Administrative Responsibilities
• Maintain accurate customer, referral partner, prospect, and sales records in company approved systems, including CRM platforms.
• Maintain accurate and current sales pipeline information, activity records, and opportunity status.
• Monitor sales pipeline activity, customer engagement, conversion activity, and revenue performance.
• Provide regular reports, forecasts, pipeline updates, and business development updates to the Chief Operating Officer and leadership team as requested.
• Utilize company technology, CRM systems, communication tools, and other software effectively.
• Maintain organized records of business development activities, contacts, meetings, proposals, and opportunities.
• Complete required administrative and reporting responsibilities in a timely manner.

Minimum Qualifications
• High school diploma or equivalent required; college degree preferred.
• Ten (10) years or more of professional sales, business development, account management, or related experience.
• Proven experience developing professional relationships and generating new business.
• Strong interpersonal, communication, negotiation, presentation, and relationship-building skills.
• Strong organizational, time-management, follow-through, and problem-solving abilities.
• Demonstrated ability to work independently while collaborating effectively with leadership and operational teams.
• Proficiency with business technology and the ability to learn and effectively utilize company systems and software.
• Valid California driver's license and ability to meet company driving and insurance requirements.
• Ability to pass a background check in accordance with applicable law.

Preferred Qualifications
• Experience in the restoration, construction, insurance, property management, facilities management, or related industries.
• Experience utilizing CRM and sales management software.
• Bilingual English/Spanish communication skills.
• IICRC certifications or other relevant industry credentials.
• Established professional relationships within the Central California insurance, property management, construction, commercial, or related markets.
• Experience working with emergency restoration, reconstruction, or property damage claims.

Transportation & Company Resources
Regular travel throughout the company's service area is required. Employees may be assigned company resources necessary to perform their duties, including, but not limited to:
• Company vehicle
• Vehicle stipend
• Company credit card
• Mobile phone or other communication technology
• Computer or tablet
• Other business-related resources Company resources are provided based on business needs and may be modified, reassigned, or discontinued at the company's discretion. 


Physical Demands & Work Environment
This position requires a combination of office, field, customer-facing, and community-based work activities. The employee must be able to:
• Sit, stand, walk, kneel, perform tasks requiring finger dexterity, drive, and use computers and mobile devices for extended periods.
• Lift and carry materials weighing up to 30 pounds occasionally.
• Travel regularly throughout the company's service area for customer visits, meetings, networking events, site consultations, and business development activities.
• Work indoors and outdoors in varying environmental conditions.
• Occasionally visit active restoration and construction job sites where exposure to water, fire, mold, dust, debris, noise, temperature fluctuations, construction activities, and other environmental conditions may occur.
• Follow all applicable safety procedures and wear required personal protective equipment (PPE), including respiratory protection, when required by job-site conditions, applicable requirements, or company policy.

 
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Performance Expectations & Key Performance Indicators Performance expectations and Key Performance Indicators (KPIs) for this position will be communicated and maintained separately from this job description. KPIs may include business development activity, new business generation, revenue performance, referral partner development, customer retention, pipeline development, and other metrics established by the company. KPIs and performance expectations may be modified periodically to align with company objectives and business needs. Commission opportunities, incentive programs, and performance goals will be communicated separately and are governed by the applicable compensation plan documents. Role Limitations This position does not have direct supervisory responsibility for company employees unless otherwise assigned by management. The Vice President of Business Development is expected to work collaboratively with company leadership and operational teams but does not have authority to make operational, financial, personnel, or contractual commitments beyond the authority expressly delegated by the company.

Additional Duties

his job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employees may be assigned additional duties, projects, or responsibilities as needed to support business operations, company objectives, and organizational success. Management reserves the right to modify job duties, assignments, priorities, and reporting relationships based on business needs.

Superseding Job Description This job description supersedes and replaces any prior job descriptions, duty statements, or position summaries issued for this position. The company reserves the right to modify this job description at any time based on business needs.

Equal Employment Opportunity Alert Disaster Restoration is an Equal Opportunity Employer. Employment decisions are made based on business needs, job requirements, and individual qualifications. The company complies with all applicable federal, state, and local employment laws and prohibits discrimination, harassment, and retaliation.

Job Description Acknowledgment I acknowledge that I have received and reviewed the job description for the position of Vice President of Business Development. I understand the responsibilities and expectations outlined in this document and agree to perform these duties to the best of my ability. I understand that this job description is not intended to be an exhaustive list of all duties and responsibilities and may be modified from time to time to meet business needs.