Service Advisor

Keeler Motor Car Company

Service Advisor

We are seeking an experienced Service Advisor to join our luxury automotive dealership in Southwest Connecticut. The Service Advisor is responsible for guiding customers through the service and repair process while providing an exceptional guest experience and ensuring the needs of both the customer and the dealership are met.

The ideal candidate is a professional, customer-focused, and organized individual who can thrive in a fast-paced service environment.

Responsibilities

Greet customers and consult with them regarding vehicle service and repair needs
Write and manage repair orders accurately
Recommend maintenance and repairs based on manufacturer guidelines and vehicle needs
Communicate clearly with customers regarding estimates, recommendations, and repair status
Work closely with Technicians and Service Management to ensure timely vehicle completion
Maintain strong customer relationships and follow up after service
Meet or exceed customer satisfaction, sales, and performance goals

Qualifications

2+ years of automotive Service Advisor experience
Strong knowledge of automotive service and repair
Excellent communication and customer service skills
Strong organizational and follow-up skills
Ability to work in a fast-paced, team-oriented environment
Luxury automotive experience preferred
CDK experience preferred

What We Offer

Medical, Dental, and Vision Insurance
401(k) Plan with Employer Contribution
Paid Vacation, Sick Time, and Personal Days
Short-Term Disability and Life Insurance
Supportive, Team-Oriented Work Environment

Apply

Vacancy posted 1 day ago

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