Administrative Coordinator

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Job Summary BMC2 is a collaborative consortium dedicated to improving the quality of care and outcomes in patients who undergo cardiovascular procedures across the State of Michigan. BMC2 is developing a new heart failure registry, which will take a population health-based approach to measuring outcomes and improving quality of care for patients with heart failure. The new registry will bring together diverse stakeholders including patients, specialists, primary care physicians, and pharmacists. Support for BMC2 is provided by Blue Cross and Blue Shield of Michigan and Blue Care Network as part of the BCBSM Value Partnerships Program. BMC2 is seeking an Administrative Coordinator to provide administrative, operational, and event support in a dynamic and collaborative environment to support this new initiative entitled BMC2-HF. The successful candidate will be highly organized, detail-oriented, and able to manage multiple priorities with initiative, sound judgment, follow-through, and diplomacy. This role requires strong communication skills, professionalism, and a commitment to supporting a welcoming and inclusive environment. This role will report to the BMC2 Administrative Manager and supports the daily operations of the unit and works closely with internal staff, senior leaders, external partners and current members of the BMC2 team. This role will help shape the strategic direction of the initiative while supporting day-to-day operations as the program matures. Administrative and Operational Support Provide administrative support for the daily operations of BMC2. Assist with expense tracking, routine purchasing, reimbursements, invoice processing, and payment collection. Maintain purchasing and financial documentation, including receipts, order confirmations, packing slips, and other materials needed for reconciliation and recordkeeping. Support University of Michigan best practices related to administrative processes, payments, and operational procedures. Monitor office equipment and shared spaces; submit service requests as needed. Manage conference room reservations and scheduling support, including approving routine requests, placing reservations, and identifying alternate room options as needed. Provide logistical support for department activities and events. Maintain accurate records, schedules, documentation, and follow-up items. Handle sensitive or confidential information appropriately. Identify and suggest opportunities to improve administrative processes and increase efficiency. Perform other duties as assigned. Conferences, Meetings, and Events Provide administrative support for virtual and in-person meetings, including scheduling, agenda preparation, meeting materials, minutes, and follow-up items. Provide day-of event support, including greeting guests, assisting with room setup, supporting hybrid/Zoom logistics, and troubleshooting routine issues. Coordinate conference room reservations, visitor support, event communications, and meeting logistics. Prepare materials and coordinate with internal and external partners to support department events. Required Qualifications Associates or bachelors degree with 3-5 years of administrative, office, or related experience, or an equivalent combination of education and relevant experience. Strong organizational, recordkeeping, and detail-oriented skills, with the ability to manage multiple priorities, deadlines, and assignments accurately and efficiently. Excellent written, verbal, and interpersonal communication skills, with the ability to interact professionally with faculty, staff, leadership, vendors, visitors, and internal/external partners. Strong customer service orientation, sound judgment, initiative, and the ability to work both independently and collaboratively in a positive team environment. Proficiency with common office tools and systems, including Microsoft Office, Outlook calendars, Google/shared documents, and email platforms, with the ability to quickly learn new technologies and handle confidential information appropriately. Desired Qualifications Working knowledge of University of Michigan policies, procedures, systems, or administrative processes. Experience in higher education, an academic setting, health care, or another complex administrative environment. Experience providing administrative support in areas such as event logistics, room reservations, visitor support, meeting coordination, purchasing, reimbursements, invoice processing, financial documentation, and hybrid/virtual meeting platforms such as Zoom. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Work Locations The position is hybrid, with both remote and in-person responsibilities. Some weekend travel and possible overnight stay within the state of Michigan may be required. Additional Information Mission-driven Impact: Contribute to improving cardiovascular care and outcomes for thousands of patients across Michigan, making a real difference in patients? lives. Collaborative Environment: BMC2 brings together multidisciplinary healthcare professionals - physicians, nurses, coordinators, administrators, payers, and quality leaders - from across the state to share ideas, best practices, and innovative solutions. Statewide Impact: Play a part in projects that drive change not just locally, but at a statewide level, working with patients, hospitals, and partners from many communities. Commitment to Integrity and Quality: The BMC2 Coordinating Center emphasizes transparency, trust, and quality improvement, making it a great environment for those who value integrity and high standards. Supportive Culture: Work within a supportive team that values lived experiences in all forms and the professional growth of its members. Reputation: Be affiliated with an established and respected organization, known nationally & internationally for advancing patient care. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. #J-18808-Ljbffr