Senior Payroll Compliance Manager - Payroll Tax Specialist, US & Canada

Overview Intuit's QuickBooks Workforce platform calculates, files, and pays payroll taxes on behalf of hundreds of thousands of small and mid‑market business customers. This includes an increasingly complex and growing portfolio of tax jurisdictions each with unique filing methods, forms, payment requirements, and schedules. The Senior Payroll Compliance Manager – Payroll Tax Specialist owns the health and accuracy of this portfolio, working as the connective tissue between tax agencies, engineering teams, and operations. The role includes detecting requirements changes, translating them into product actions, maintaining source‑of‑truth data, and ensuring recurring compliance obligations are executed reliably. It also involves designing systems and standards to make compliance scalable and auditable, supporting automation and tooling initiatives, and serving as a key voice in shaping those capabilities. Responsibilities Compliance Operations Design – Partner with leadership to design and build intake, tracking, and routing systems that standardize how compliance changes are identified, documented, and acted on, establishing an operational foundation. Compliance Escalation Triage – Serve as the primary intake point for compliance issues reported by the Tax Operations team, diagnose root causes, prioritize, and route to the appropriate team for resolution, proactively proposing systemic fixes. Agency Mandate Monitoring & Response – Monitor agencies for changes in forms, filing frequencies, and specifications using authenticated portals, direct contact, and form comparison tools, assess impacts, and create actionable work items. Requirements Documentation – Write clear, technically accurate requirements for engineering, including file format specifications, agency contact details, go‑live dates, and customer impact, tracking implementation through release and confirming go‑live with agencies. Agency Requirements Database – Own and maintain the master database of all supported tax jurisdictions, ensuring accuracy through regular review cycles. Agency Data Exchange – Define and maintain rules, file formats, and requirements governing agency data exchange across jurisdictions, evaluating and implementing updates as states change requirements. Agency Relationship Management – Maintain working relationships with contacts at key tax agencies, serving as the escalation point for direct engagement on filings, forms, or payment specifications. Documentation & Audit Readiness – Develop and maintain compliance documentation and artifacts that support audit readiness, regulatory traceability, and shared understanding across the team. Working in New Ways with AI Explore, experiment with, and adopt AI‑powered tools to enhance compliance monitoring, research, and documentation. Partner with the team to evaluate AI‑generated compliance detections, applying regulatory expertise to validate and act on AI‑surfaced notifications, and provide feedback to improve automated monitoring. Use AI tools as a daily research partner to accelerate analysis, summarize complex agency guidance, and generate first‑draft compliance documentation, reviewing and refining outputs before use. Identify recurring manual tasks that are candidates for automation, document them clearly, and partner with engineering to build durable solutions that reduce operational fragility. Qualifications Proven Expertise – 3+ years of experience in payroll tax compliance, tax operations, or a closely related field, ideally within a payroll service provider or financial technology company. Working knowledge of payroll tax filing requirements, deposit frequencies, reconciliation processes, and year‑end filing requirements. Technical Acumen – Ability to read and interpret tax agency specifications (NACHA format, EFW2, agency‑specific file layouts) and translate them into clear requirements for engineering teams. Familiarity with payroll tax processing systems and compliance platforms is a strong plus. Data‑Driven and AI‑First Mindset – Ability to gather, analyze, and use data to assess compliance status and drive decisions. Familiarity with AI/ML concepts and hands‑on experience with generative AI tools (e.g., Claude, ChatGPT) for research, writing, or workflow automation. Exceptional Communicator – Excellent written and verbal communication skills, translating regulatory requirements clearly for technical and non‑technical audiences. Organized and Detail‑Oriented – Strong attention to detail and ability to manage multiple concurrent items across many jurisdictions without missing deadlines. Education – Bachelor’s degree or equivalent work experience. Preferred Experience with tax jurisdictions, including varying filing methods, form structures, and agency‑specific requirements. Experience designing or improving compliance workflows, intake processes, or operational documentation standards. Familiarity with structured agency data exchange formats such as EFW2, NACHA, or agency‑specific file specifications. Experience preparing compliance documentation for internal or external audits, including regulatory traceability artifacts. Exposure to automation tools and scripting, and an interest in reducing manual work through tooling. Experience partnering with engineering or product teams to translate compliance requirements into system implementations. Certified Payroll Professional (CPP) designation is preferred. Compensation Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position is eligible for cash bonus, equity rewards, and benefits, in accordance with applicable plans and programs. Pay is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing fair pay, Intuit conducts regular comparisons across categories of ethnicity and gender. Base Pay Range Sacramento: $126,000 - $170,500 California Remote (Bay Area): $137,000 - $185,500 Colorado Remote: $119,000 - $161,000 Hawaii Remote: $125,000 - $169,000 Illinois Remote: $119,000 - $161,000 Maryland Remote: $119,000 - $161,000 Massachusetts Remote: $125,000 - $169,000 Minnesota Remote: $107,000 - $145,000 New Jersey Remote: $125,000 - $169,000 Ohio Remote: $107,000 - $145,000 Vermont Remote: $119,000 - $161,000 Washington Remote: $125,000 - $169,000 Washington, DC Remote: $119,000 - $161,000 #J-18808-Ljbffr Intuit