Team Members

Job Description Job Description JOB DESCRIPTION PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests. Full Job Description Required 16 years or older Legally authorized to work in the United States Available shifts Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Morning shift Weekly day range: Every weekend Monday to Sunday Weekend availability Responsibilities Include: Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills Must be able to fluently speak/read English Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies Guest Focus – anticipate and understand guests’ needs and exceed their expectations. Passion for Results – set compelling targets and deliver on commitments. Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment. REQUIREMENTS Provide excellent guest satisfaction, service speed, and product quality Previous experience working in a cafe or quick service restaurant preferred Show passion about results by setting compelling targets and delivering on commitments Meet safety and sanitation standards Anticipate and understand guests’ needs and exceed their expectations Works well in a team environment ABOUT THE COMPANY In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.