HVAC Service Manager

Round Rock, United States | Posted on 07/31/2026 We are currently searching for a Service Manager to manage and ensure the day-to-dayoperations of ourResidential HVAC Service Department. Our service managerearns a competitive salary and a performance-based annual bonus. At Christianson Air Conditioning& Plumbing, we have assembled an extraordinary team of employees, whocombined, have earned more than a thousand years of experience in our business.Many of them have tenures with our company in excess of 20 years. You don’t getthis kind of commitment from an employee who doesn’t care about the job orcustomer. We have built our team with people of high moral C haracter,who have an A ttitude for success, who are R esponsive tothe needs of others, and are committed to E xcellence. We haveworked hard to become known throughout Central and South Texas asPeopleWho CARE *. If you are seeking employment ina fast-growing industry with ahighly respected and stable company, wewelcome you to complete an application to join others who think thatChristianson is a great place to be. Responsibilities include, but are not limited to: Manage and coordinate the HVAC day-to-day operations and provide leadership to all personnel and processes of the divisions Respond to customer service complaints by phone, email, or meet with the customer in person, resolve problems and follow through until a resolution has been reached Coach, mentor and lead the service technicians and schedulers. Play an important part in the employees’ development Work closely with HR/Recruiting to ensure appropriate staffing levels are meeting workload demands, company requirements and customer expectations. Evaluate staff to determine training needs, strengths and weaknesses and determine a plan for improvements or replacement. Ensure employee payroll processes are accurate in a timely manner to ensure the employee and the payroll department are both served Establish and maintain effective working relationships with peers and others with whom he/she will have contact with Other duties as assigned Requirements Proven management or relatable experience in HVAC is preferred, but multiple factors will be considered Energetic and flexible with a strong attention to detail Excellent customer service skills (internal and external) Strong leadership and problem-solving skills Ability to work independently and as a member of a team, in a fast-paced environment and work well with a diversity of individuals at all organizational levels Knowledge of tools, equipment, and materials common to HVAC Trades Must be able to understand and follow verbal and written instructions and communicate clearly, professionally and concisely Takes pride in their work and does their job to the best of their ability General construction knowledge and understanding with high standards for occupational hazards and standard safety procedures Have a valid Driver’s License as frequent travel to job sites will be required Be able to pass a drug screen and have a clean record Air Conditioner and other Mechanical Certifications are a plus Bilingual in Spanish and English is a plus, but not required What we offer: Medical Insurance-Employeepaid for by Christianson Life Insurance – Employee paid for by Christianson Short Term Disability Long Term Disability Company provided vehicle, or vehicle allowance, for work-related travel #J-18808-Ljbffr